Overview
Work History
Education
Skills
Timeline
Generic

Kalea Trias

Cerritos,CA

Overview

7
7
years of professional experience

Work History

Barista Shift Lead

Sweet Elle Cafe
03.2024 - Current
  • Responsible for dialing in espresso
  • Built strong relationships with customers who became loyal regulars.
  • Served customers quickly and efficiently, while still serving quality drinks
  • Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.

Barista/Trainer

Bopomofo Cafe
02.2022 - 03.2024
  • Acquired a high level of product knowledge to further assist customers
  • Participated in catering events for private weddings and the Head in the Clouds Music Festival in 2022 and 2023
  • Maintained regular and consistent attendance and punctuality.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Barista

Smoking Tiger
10.2022 - 02.2023
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Controlled line and crowd with quick, efficient service.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Shift Lead

Onezo Boba
06.2020 - 02.2022
  • Completed store opening and closing procedures
  • Kept track of inventory and did inventory runs for the store
  • Maintained a clean work environment throughout the shift
  • Pleasantly interacted with customers during hectic periods and keeping a positive environment.

Shift Lead/Barista

Gong Cha
06.2018 - 06.2020
  • Trained and mentored new employees to maximize team performance.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.

Education

Bachelor of Arts - English Education

California State University, Long Beach
Long Beach, CA
05-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Cash handling
  • Opening and closing duties
  • Cleanliness
  • Exceptional customer service
  • Espresso machine operation
  • Latte Art
  • Multitasking and organization

Timeline

Barista Shift Lead

Sweet Elle Cafe
03.2024 - Current

Barista

Smoking Tiger
10.2022 - 02.2023

Barista/Trainer

Bopomofo Cafe
02.2022 - 03.2024

Shift Lead

Onezo Boba
06.2020 - 02.2022

Shift Lead/Barista

Gong Cha
06.2018 - 06.2020

Bachelor of Arts - English Education

California State University, Long Beach

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Kalea Trias