Kalea Trias
Cerritos,CA
Overview
7
7
years of professional experience
Work History
Barista Shift Lead
Sweet Elle Cafe
03.2024 - Current
- Responsible for dialing in espresso
- Built strong relationships with customers who became loyal regulars.
- Served customers quickly and efficiently, while still serving quality drinks
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Barista/Trainer
Bopomofo Cafe
02.2022 - 03.2024
- Acquired a high level of product knowledge to further assist customers
- Participated in catering events for private weddings and the Head in the Clouds Music Festival in 2022 and 2023
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Smoking Tiger
10.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Shift Lead
Onezo Boba
06.2020 - 02.2022
- Completed store opening and closing procedures
- Kept track of inventory and did inventory runs for the store
- Maintained a clean work environment throughout the shift
- Pleasantly interacted with customers during hectic periods and keeping a positive environment.
Shift Lead/Barista
Gong Cha
06.2018 - 06.2020
- Trained and mentored new employees to maximize team performance.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Arts - English Education
California State University, Long Beach
Long Beach, CA05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Espresso machine operation
- Latte Art
- Multitasking and organization
Timeline
Barista Shift Lead
Sweet Elle Cafe
03.2024 - Current
Barista
Smoking Tiger
10.2022 - 02.2023
Barista/Trainer
Bopomofo Cafe
02.2022 - 03.2024
Shift Lead
Onezo Boba
06.2020 - 02.2022
Shift Lead/Barista
Gong Cha
06.2018 - 06.2020
Bachelor of Arts - English Education
California State University, Long Beach