Kalea Trias
Cerritos,CA
Overview
7
7
years of professional experience
Work History
Barista Shift Lead
Sweet Elle Cafe
03.2024 - Current
- Responsible for dialing in espresso
- Built strong relationships with customers who became loyal regulars.
- Served customers quickly and efficiently, while still serving quality drinks
- Handled and resolved customer issues and complaints with professionalism and tact to drive customer satisfaction and repeat business.
Barista/Trainer
Bopomofo Cafe
02.2022 - 03.2024
- Acquired a high level of product knowledge to further assist customers
- Participated in catering events for private weddings and the Head in the Clouds Music Festival in 2022 and 2023
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Barista
Smoking Tiger
10.2022 - 02.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
Shift Lead
Onezo Boba
06.2020 - 02.2022
- Completed store opening and closing procedures
- Kept track of inventory and did inventory runs for the store
- Maintained a clean work environment throughout the shift
- Pleasantly interacted with customers during hectic periods and keeping a positive environment.
Shift Lead/Barista
Gong Cha
06.2018 - 06.2020
- Trained and mentored new employees to maximize team performance.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Education
Bachelor of Arts - English Education
California State University, Long Beach
Long Beach, CA05-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Team player
- Problem-solving
- Cash handling
- Opening and closing duties
- Cleanliness
- Exceptional customer service
- Espresso machine operation
- Latte Art
- Multitasking and organization
Timeline
Barista Shift Lead
Sweet Elle Cafe
03.2024 - Current
Barista
Smoking Tiger
10.2022 - 02.2023
Barista/Trainer
Bopomofo Cafe
02.2022 - 03.2024
Shift Lead
Onezo Boba
06.2020 - 02.2022
Shift Lead/Barista
Gong Cha
06.2018 - 06.2020
Bachelor of Arts - English Education
California State University, Long Beach
Similar Profiles
Erin McCraneErin McCrane
Barista at Sweet Java CafeBarista at Sweet Java Cafe
Elijah ApplegateElijah Applegate
Dishwasher at Sweet Melissas CafeDishwasher at Sweet Melissas Cafe
Bailey BlighBailey Bligh
Lead Server at Sweet Peas CafeLead Server at Sweet Peas Cafe