Kiandra Chun
San Diego
Summary
Coffee House Leader with strong background in operational excellence and customer satisfaction. Expertise in talent development and team coordination, driving impactful change within the organization. Committed to fostering collaboration and enhancing team effectiveness to meet key performance indicators.
Overview
9
9
years of professional experience
Work History
Coffee House Leader
Starbucks
San Diego
01.2023 - Current
- Supervised daily operations to ensure service excellence and customer satisfaction.
- Managed inventory levels to maintain product availability and freshness.
- Coordinated team schedules to optimize staffing during peak hours, as well as throughout the day.
- Resolved customer concerns by making the moment right, and ensuring the Starbucks experience is coming to life.
- Monitored store cleanliness and organization using the CSR ecosystem.
Registered Behavior Technician
Hemet Unified School District
Hemet
04.2017 - 04.2022
- Implemented individualized behavior intervention plans for clients.
- Collected and documented data on client progress and behavior changes.
- Assisted in conducting assessments to identify client needs and goals.
- Tracked data and monitored progress of student's goals and objectives.
- Provided direct one-on-one instruction to children with autism in a variety of settings.
- Collaborated with parents, teachers, school administrators, and other professionals to ensure successful implementation of interventions.
Education
Some College (No Degree) - Psychology
Arizona State University
Tempe, AZSkills
- Leadership in change management
- Partner talent development
- Advanced problem-solving skills
- Team leadership
- Time management
- Verbal and written communication
Accomplishments
- Quarterly Excellence Award 01/2025
- Quarterly Excellence Award 05/2025
- Community Champion Award 05/2025
- CL ADP 2025
Timeline
Coffee House Leader
Starbucks
01.2023 - Current
Registered Behavior Technician
Hemet Unified School District
04.2017 - 04.2022
Some College (No Degree) - Psychology
Arizona State University