Khushwantsingh Thakur
Niagara Falls,Ontario
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Organized multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goal.
Overview
1
1
year of professional experience
Work History
Wine Merchant
Wine Rack
2022.04 - Current
- Addressed each customers' needs and wants to recommend suitable product options.
- Exceeded sales goals, increased revenue and facilitated sales.
- Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
- Used consultative sales approach to understand and meet customer needs.
- Managed sales plan activities, promotions, and product launches resulting in expanded revenues and branding.
- Coached customers' staff and demonstrated product use and maintenance.
chef
Popoyees lousiana kitchen
2022.01 - 2022.03
- Monitored line processes to maintain consistency in quality, quantity and presentation.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish and eggs.
- Initiated training for new team members on culinary techniques to improve productivity and increase kitchen workflows.
Intern
St. Regis Hotels & Resorts by Marriott International.
2017.09 - 2018.02
- Answered incoming telephone calls, took down messages and provided information.
- Maintained organized inventory by checking stock to determine supply levels, expediting orders and delivering materials to work stations.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activates to support teamwork.
- Performed duties in accordance with applicable standards,policies and regulatory guidelines to promote safe working environment.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
Education
Master of International Business Management - International Business Management
Niagara College
Niagara-on-the-Lake, ON09.2023
Artisan Distilling - Artisan Distilling
Niagara College
Niagara-on-the-Lake, ON09.2022
B.Sc. Hospitality Studies - Hospitality Management
ITM Institute of Hotel Management
Nerul Navi Mumbai10.2019
Skills
- Employee Recognition
- Sales Promotion
- Wine Processing
- Security Standards
- Cash Register Operations
- Wine Recommendations
- Promotions Programs
- Customer Needs Assessments
- Customer Experience
- Store Opening and Closing
- Customer Satisfaction
- Communications Strategies
- Selling Techniques
- Product Demonstration
- Brand Awareness
Timeline
Wine Merchant
Wine Rack
2022.04 - Current
chef
Popoyees lousiana kitchen
2022.01 - 2022.03
Intern
St. Regis Hotels & Resorts by Marriott International.
2017.09 - 2018.02
Master of International Business Management - International Business Management
Niagara College
Artisan Distilling - Artisan Distilling
Niagara College
B.Sc. Hospitality Studies - Hospitality Management
ITM Institute of Hotel Management
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