Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Khushveer Kaur Gill

Calgary,AB

Summary

Top-performing customer service representative with extensive experience assisting customers through phone, email and chat support. Committed to balancing company goals while helping all customers find satisfactory solutions. Resourceful problem solver who is adept at remaining calm in stressful situations and effectively assisting a variety of customers.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Volunteer

Smile Day Care
09.2023 - 11.2023
  • Assisted with special events and programs.
  • Maintained clean, neat, and operational facilities to serve program needs.
  • Supported engaging, fun, and smooth-running events by helping with organization and planning.
  • Used strong interpersonal communication skills to convey information to others.

CLEANER

AIRBNB AND MANTA
11.2022 - 01.2023
  • Ability to operate and maintain machines
  • Ability to follow instruction and meet deadline
  • Familiarity with general office procedures
  • Previous housekeeping/cleaning experience

Team Member

Tim Hortons
10.2022 - 11.2022
  • Greeting people and providing customer services
  • Provide fast and friendly customer services
  • Collaborate with team members to ensure smooth operation at work
  • Providing exceptional to high service to high volume of daily customers
  • Designed emergency protocols to enhance customers and work safety
  • Handle cash transactions, maintain records

Education

Early Childhood Education - Early Childhood Care And Learning

Robertson College
Calgary, AB
08.2025

Skills

  • Customer Service
  • Positive Attitude
  • Teamwork and Collaboration
  • Problem-Solving
  • Collaboration and Teamwork
  • Following Instructions
  • Clear Communication
  • Report Writing
  • Incident Reporting
  • Security Guard License

Languages

English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual

Certification

  • First Aid/CPR Certified
  • Security Licensed
  • Licensed ( ELCC ) lEVEL 1

Timeline

Volunteer

Smile Day Care
09.2023 - 11.2023

CLEANER

AIRBNB AND MANTA
11.2022 - 01.2023

Team Member

Tim Hortons
10.2022 - 11.2022

Early Childhood Education - Early Childhood Care And Learning

Robertson College

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Khushveer Kaur Gill