Khushpreet Singh
Terrace,BC
Summary
Polite speaker with clean record and always has a smile on their face and excellently deals with customers/staff looking for better opportunities. Hard-working Supervisor with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional design and planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies.
Overview
7
7
years of professional experience
Work History
Northern Health Protection Services Supervisor
Mills Memorial Hospital (MMH)
10.2023 - Current
- Supervises assigned staff by work direction, calling in relief staff and participating in the orientation and training of Relational Security Services Officers
- Assists with performance reviews of Relational Security Services staff
- Uses a collective team-based approach to promote mutual problem solving within the department, and proactively anticipates and resolves issues
- Patrols buildings and grounds, including utilizing computerized surveillance equipment and video monitoring systems
- Enforces regulations and security procedures
- Identifies risks, safety and security hazards and takes appropriate action
- Responds to emergencies such as the Northern Health Disaster Plan, fire, and physically aggressive patients; assesses the situation, consults with medical staff and others, and takes appropriate action as required
- Investigates, resolves, and reports disturbances utilizing non-violent interventions
- Documents and reports incidents in accordance with established Protection Services procedures
- Providing security for Northern Health patients, as requested by the patient care team, to maintain a safe and orderly workplace
- Provides security escort for staff and responds to requests for assistance from the staff, patients, and the public
- Utilizes and operates photo identification, access control, CCTV and other security system programs
- Maintains a daily log of events and prepares detailed reports
- Utilizes Protection Services Database to input metrics regarding critical incidents such as staff response time to emergency situations, physical encounters, etc., to support departmental goals and objectives
- Reviews reports to ensure accuracy and appropriate handover across shifts
- Provides support to Northern Health staff in response to challenging behavior and implements and follows necessary procedures in case of emergencies
- Conducts preliminary investigations following accidents/injury of Relational Security Services Officers
- Assists in the creation of safety security plans to mange the presence of individuals presenting specific increased risk to staff and facilities
- Liaises with fire, police, and other related community officials, regarding fire and security protocol, per departmental guidelines
- Provides First Aid Services to injured persons, completes required documentation and maintains supplies.
Security Officer
GARDAWORLD
01.2020 - Current
- Attending and investigating security incidents, alarms, and emergencies in a timely and professional manner
- De Escalate crisis situations
- Make timely decisions, while maintaining composure in emergency response situations
- Provide support and liaise with emergency personnel, including police, fire, and paramedic resources
- Worked at SFU Surrey and Burnaby as University Security, Life labs Burnaby, Metropolis mall as Food court security, Surrey memorial hospital and Royal Columbia Hospital as a Screener, Winners and Home sense contractor watch, at Pacific Central Station, Vancouver as Site security and various other sites all over the lower mainland.
Hospital Security Officer
PALADIN SECURITY
08.2022 - 10.2023
- Working as Hospital Security officer for Surrey Memorial hospital, Vancouver General Hospital and St
- Paul hospital, Vancouver
- Working as patient watch guard for Langley Memorial hospital and Royal Columbia Hospital
- Supervising patients
- Offering direction and guidance to visitors
- Managing a viewable supervision
- Supervising entrances of the hospital building and premises
- Ensuring that the premises are secure and locked
- Managing security equipment.
Housekeeping Supervisor
Patron Cleaning Services
02.2020 - 07.2022
- Sweep, scrub, mop and polish floors
- Dust and polish furniture and fittings
- Empty and clean trash containers
- Dispose of trash in a sanitary manner
- Make up beds and change linens as required
- Tidy up rooms
- Sort, wash, load and unload laundry
- Operate mechanized cleaning equipment
- Maintain all cleaning equipment and materials in a safe and sanitary working condition.
Hotel SECURITY OFFICER
BSL Security Services Ltd
09.2019 - 12.2019
- Securing premises and personnel by patrolling property; monitoring surveillance equipment; inspecting buildings, equipment, and access points; permitting entry
- Preventing losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers and preparing reports
- Maintaining environment by monitoring and setting building and equipment controls
- Worked at different hotels like HYATT REGENCY Vancouver for events, RAMADA hotel Surrey in the parking and SHERATON hotel Surrey as hotel security doing various activities like closing the hotel doors, handling noise complaints, patrolling all the floors and parking etcetera
- Did security at different construction sites, truck yards, and plazas all around the Lower mainland area.
Production Worker
Cap Personnel Ltd
05.2019 - 09.2019
- Worked in different factories and warehouses all around the lower mainland region
- Worked in the production department for SUNCO foods Burnaby, Natural foods Delta, JORIKI Food and Monty Cristo bakery Delta
- Managing inventory and re-stacking at KMR Logistics in Richmond
- Loading and Unloading at SUNCO foods Burnaby
- Preparing boxes and Packing at North American TEA Delta.
Cashier
McDonald’s restaurant
04.2017 - 03.2019
- Worked as Cashier at the counter table (Managerial duties)
- Helping hand in kitchen (cutting vegetables, receiving food from trucks, packing)
- Providing extra food to customers on demand during eating
- (Cold drinks, seasonings etcetera)
- Keep an eye on the cleanliness of the restaurant
- Consideration of customer satisfaction
- Helping customers with the carry outs.
Education
REAL ESTATE BUSINESS DIPLOMA - Business, Finance, Economics, Math, Building Management, Appraisal and Investment analysis
12.2021
HIGH SCHOOL - Biology, Physics, Chemistry, and Physical training
12.2018
Skills
- Quick learner
- Young and Active
- Experienced
- Remains Cool and Calm in every situation
- Knows how to deal with customers and de-escalate potential conflict scenarios
- Strong, fit and hardworking
- Proven ability to generate innovative ideas and solutions to problems
- Ability to produce consistently accurate work even under pressure
- Ability to maintain confidentiality and a strong understanding of the importance of doing so
- Able to work under pressure, prioritize workload and multitask
Languages
English
Full Professional
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Urdu
Full Professional
sanskrit
Full Professional
Additional Certification
- Advance Security training
- Food safe Level 1
- OFA 1 Certificate
- Use of Force Training
- Advance Team Response program certificate
- N95 Fit Test Certificate
Volunteer Experience
- Worked in a hospital for impoverished children and adults
- Did volunteering for football match funding at LANGARA college on 20th July 2019
Timeline
Northern Health Protection Services Supervisor
Mills Memorial Hospital (MMH)
10.2023 - Current
Hospital Security Officer
PALADIN SECURITY
08.2022 - 10.2023
Housekeeping Supervisor
Patron Cleaning Services
02.2020 - 07.2022
Security Officer
GARDAWORLD
01.2020 - Current
Hotel SECURITY OFFICER
BSL Security Services Ltd
09.2019 - 12.2019
Production Worker
Cap Personnel Ltd
05.2019 - 09.2019
Cashier
McDonald’s restaurant
04.2017 - 03.2019
REAL ESTATE BUSINESS DIPLOMA - Business, Finance, Economics, Math, Building Management, Appraisal and Investment analysis
HIGH SCHOOL - Biology, Physics, Chemistry, and Physical training
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