Summary
Overview
Work History
Education
Skills
Timeline
Generic

Khushpreet Kaur

Brampton,ON

Summary

Highly skilled professional experienced in supporting restaurant operations. Maintained communication while working closely with servers, hosts and managers. Expert at providing exceptional customer service by quickly and energetically completing special requests.

Overview

2
2
years of professional experience

Work History

Server/Kitchen Hand

Swiss chalet
Mississauga, Ontario
02.2024 - Current
  • Accurately recorded orders on cash register and point-of-sale system.
  • Trained new employees on restaurant procedures and plating techniques.
  • Set up tables in between patrons to reduce wait times.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.

Host

Stacked Pancake House
Mississauga, Ontario
09.2022 - 01.2024
  • Directed patrons to lounges and waiting areas.
  • Greeted incoming guests to escort to assigned dining area and present menus.
  • Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Inspected dining areas for any damages or defects.
  • Managed incoming calls during busy shifts.
  • Assisted servers in seating guests by escorting them to their tables.
  • Greeted customers, answered questions and recommended specials to increase profits.

Education

Hospitality Hotel And Restaurant

Cambrian Hanson College
North York
12-2023

Skills

  • Hostess support
  • Order delivery practices
  • Daily specials memorization
  • Team member support
  • Food inspection
  • Table resetting
  • Customer service
  • Multitasking and organization

Timeline

Server/Kitchen Hand

Swiss chalet
02.2024 - Current

Host

Stacked Pancake House
09.2022 - 01.2024

Hospitality Hotel And Restaurant

Cambrian Hanson College

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