Khushpreet Kaur
Brampton,ON
Summary
Highly skilled and enthusiastic allied health professional with 7+ years of experience in clinical education, healthcare project management and professional development. Proven ability to lead cross-functional teams and drive organizational change. Seeking the role of Director of Strategy, Quality, and Improvement at Guelph General Hospital to enhance patient safety and quality care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Physiotherapist Assistant Course Instructor
Medix College of Healthcare
10.2022 - Current
- Developed and delivered curriculum for physiotherapy assistant courses
- Provided individualized instruction and support to students by promoting professional development and professional practice in health care.
- Taught record-keeping, time management, administration and management skills to students.
Marketing Manager
DilEx Immigration
07.2022 - Current
- Business case development and budget development for execution of expanding market reach.
- Master planning for brand identity, risk management and consistent messaging across all marketing channels.
- Identified and collaborated with strategic partners to expand reach and services.
- Managed marketing budgets effectively to maximize impact and control costs.
- Led a team of marketing professionals to deliver high-quality campaigns on time and within budget.
Physiotherapist Assistant
Complete Rehab Centre
11.2021 - 03.2023
- Assisted physiotherapists in delivering treatment plans and interventions designed to improve patients' mobility, strength, and function.
- Communicated effectively with physiotherapists and other members of the healthcare team to ensure coordinated and comprehensive care for patients.
- Played a key role in implementing the Universal electronic health records (EHR) system .
- Assisted to develop strategies to enhance patient data management and streamline clinical workflows.
- Promoted inter-team respectful conflict management
Clinical Physiotherapist
HMC Hospital
04.2019 - 09.2021
- Increased patient flow and treatment outcomes by physiotherapy clinical redevelopment and priority setting.
- Promoted patient safety and health care delivery.
- Administered treatment techniques such as manual therapy, therapeutic exercises, and modalities.
- Overseed human resource management, departmental operational requirements, policies and procedures.
- Promoted engagement, inclusive environment and diversity in the workplace.
Clinical Instructor Physiotherapist
Adesh University
10.2016 - 10.2018
- Organized and administered educational activities and programs for undergraduate and graduate students.
- Coordinated onboarding, orientation, scheduling, and tracking of residents and medical students.
- Managed learner evaluations, examinations, and distribution of educational materials.
- Maintained professional dignity to influence undergraduates
- Supervised research projects for undergraduate students.
Education
Post Graduate Diploma in Healthcare Management - Health Care Management, Administration, Leadership
Northern College of Applied Arts And Technology
Haileybury, Canada12.2021
Continous Professional Development - Canadian Healthcare System
University of Toronto
Toronto, ON09.2020
Bachelor of Science - Bachelor of Physiotherapy
Adesh University
Bathinda, Punjab, India07.2016
Skills
- Knowledge of Ontario's Health System
- Strategic planning, Lean quality improvement, and risk management
- Team leadership and development of change management strategies
- Focus on the human side of change, conflict management, and change resistance strategies
- Leading cross-functional teams at all organizational levels
- Project management skills and change management expertise
- Ability to work independently and collaboratively in fast-paced environments
- Commitment to excellent customer service with patients, families, colleagues, and physicians
- Budget management
- Advanced proficiency in MS Office applications
- Organizational and time management skills
- Strong interpersonal and communication skills (written and verbal)
Accomplishments
PROJECT EXPERIENCE
- Implementation of Electronic Health Records (EHR) System - Complete Rehab Centre, Brampton - December 2021 - Led the transition to EHR as an Assistant Project Manager/Assistant Physiotherapist which improved record accuracy, increased data accessibility, and reduced paper usage by 70%.
- Hospital Expansion Project - HMC Hospital, Moga, Punjab, India - May 2019 - Conducted needs assessments and redeveloped the Physiotherapy Department leading to increasing hospital capacity by 30%
- Rehabilitation Services Enhancement Project - Adesh University, Bathinda, India - March 2017 - Coordinated efforts to enhance rehabilitation services and achieved a 20% increase in patient satisfaction and improved treatment outcomes
- Intercollege 3-Day Sports Event Planning - Adesh University, Bathinda, Punjab, India - January 2017 - Managed planning and execution of a three-day intercollege sports event and achieved high participation and enhanced intercollege collaboration
- Rural Patient Education Program Development - Adesh University, Bathinda, Punjab, India - January 2017 - Led the development of a rural patient education program for chronic conditions which lead to 47% reduction in clinical readmissions for similar symptoms
PROFESSIONAL RECOGNITION/ACCOMPLISHMENTS
- Presented a paper on "To study and compare the effect of Pilates Mat Exercises with Traditional Core Strengthening exercises in normal individuals” at PHYSIOCON-2017
- Resource Person at a workshop on "Pilates Exercises and Therapeutic Implementations" at the College of Physiotherapy Adesh University - October 2018
- Presented Guest Lecture on "Illness Infection Control and Medical Asepsis" at S.D. College for Women, Moga, Punjab - August 2019
Languages
English
Native or Bilingual
Punjabi
Native or Bilingual
Hindi
Native or Bilingual
French
Elementary
Certification
- AED & CPR/First Aid Certification – LEVEL C
- Certificate in Good Clinical Practice & Clinical Trial Guidelines
- Project Management Professional (PMP)® (In Progress)
- Planning to complete the Certified Lean Healthcare Professional (CLHP) Training and Certification by the end 2024.
Timeline
Physiotherapist Assistant Course Instructor
Medix College of Healthcare
10.2022 - Current
Marketing Manager
DilEx Immigration
07.2022 - Current
Physiotherapist Assistant
Complete Rehab Centre
11.2021 - 03.2023
Clinical Physiotherapist
HMC Hospital
04.2019 - 09.2021
Clinical Instructor Physiotherapist
Adesh University
10.2016 - 10.2018
Post Graduate Diploma in Healthcare Management - Health Care Management, Administration, Leadership
Northern College of Applied Arts And Technology
Continous Professional Development - Canadian Healthcare System
University of Toronto
Bachelor of Science - Bachelor of Physiotherapy
Adesh University
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