Dynamic leader with extensive experience at Queensway Carleton Hospital, excelling in medical device reprocessing and environmental services. Proven track record in implementing innovative tracking systems and enhancing operational efficiency. Skilled in workforce management and conflict resolution, driving team performance and achieving compliance with stringent standards.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Manager of the Reprocessing of Medical Devices and Environmental Services
Queensway Carleton Hospital
Ottawa, Canada
01.2011 - Current
Assume responsibility for the cleaning, disinfection, and sterilization of medical instruments.
Oversee environmental cleaning and disinfection processes at QCH.
Lead and train 176 union team members and 6 non-union supervisors.
Maintain relationships with partners and clinical teams.
Ability to manage multiple competing priorities, ability to analyze and synthesize, strategic thinking, results orientation, and high negotiation skills.
Implement an instrument tracking system.
Manage a team of 46 medical device processing technicians.
Manage the instrument control system database.
Set up a mentoring program to meet staffing needs.
Analyzed business performance data and forecasted business results for upper management.
Conducted performance evaluations, providing feedback and coaching for team development.
Evaluated individual and team business performance and identified opportunities for improvement.
Medical Device Processing Manager
CSSS Gatineau
Gatineau, Canada
09.2007 - 01.2011
Coordinate reprocessing services for 29 healthcare facilities in the Outaouais region.
Medical device reprocessing management on three campuses.
Maintain the most advanced instrument-tracking software in Canada.
Interim or Chief (Gatineau)
Interim or Chief (Hull)
Interim Head of RTs (Hull and Gatineau).
Head of Medical Reprocessing for 23 sites in Quebec.
Set up training programs for unionized employees.
Establishing policies and procedures to comply with Accreditation Canada standards.
Developed strategies to reduce costs associated with processing operations.
Implemented performance strategies for operational protocols to meet quality standards.
Evaluated existing systems, identified gaps, and developed strategies for improvement.
Education
Graduate Certificate - Improvement Management
Lean Greenbelt KPMG
Ottawa, ON
02-2014
Medical Instrument Reprocessing Specialist -
Olympus
Ottawa, ON
Skills
Leadership
Multi-site management
Workforce management
Operations management
Financial management
Budgeting
Equipment negotiation
Purchasing
Prioritization
Multi-tasking
Large-scale procurement
Knowledge of CSA standards
Knowledge of medical device reprocessing standards
Knowledge of the Occupational Health and Safety Act
Motivation
Communication skills
Knowledge of Ontario's public sector procurement legislation
Knowledge of contracting rules
Ability to work under pressure
Ability to achieve objectives
Ability to adapt
Knowledge of the Collective Agreement for technologists
Conflict resolution
Policy implementation
Project planning
Innovation management
Policy and procedure development
Performance management
Budget control
Certification
Medical Instrument Reprocessing Specialist (Olympus)
Ottawa Hospital Leadership Academy (Telfer and Rotman Schools of Management)
WHMIS
Lean Greenbelt from KPMG
Volunteering And Community
Bench Coach, Ottawa Hockey Stars, (Neuro Diverse Hockey Program)
Supportive parent, Diversity and Inclusion East Nepean baseball, (Field catcher)
Languages
English
Native/ Bilingual
French
Native/ Bilingual
Timeline
Manager of the Reprocessing of Medical Devices and Environmental Services