Khushi Khushi
Kitchener,ON
Summary
Dynamic professional with a proven track record at Grand River Beauty Salon, excelling in customer experience and relationship management. Expertise in upselling and cash handling, consistently delivering exceptional service in fast-paced environments. Strong team collaboration skills lead to enhanced operational efficiency and increased client loyalty.
Overview
4
4
years of professional experience
Work History
Receptionist
Grand River Beauty Salon
Kitchener, Canada
07.2022 - Current
- Managed client appointments, check-ins, and front-desk operations for a busy salon.
- Provided professional, friendly customer service, ensuring a positive first impression.
- Handled payments, scheduling, and follow-ups efficiently to maintain smooth operations.
- Supported team members with administrative tasks and client inquiries.
Sales Associate
Samosa Bar Restaurant
Kitchener, Canada
08.2024 - 08.2025
- Assisted customers with product selection, increasing daily sales through upselling and cross-selling.
- Delivered friendly, personalized service to build repeat customer relationships.
- Processed cash, debit, and credit transactions accurately using POS systems.
- Maintained a clean, organized workspace while working in a fast-paced environment.
Support Helper
Stemotics
Kitchener, Canada
03.2025 - 05.2025
- Assisted with daily operational tasks, including data entry and customer communication.
- Supported staff in ensuring projects were completed accurately and on time.
- Gained experience in team collaboration, problem-solving, and administrative support.
Marketing Course Group Leader
Conestoga College
Kitchener, Canada
06.2023 - 08.2023
- Led team projects focused on market research and customer insights, achieving 95% average grades.
- Presented solutions clearly and confidently, strengthening persuasion and communication skills.
Education
Diploma - International Business
Conestoga College
Kitchener, ON01.2025
Skills
- Retail sales and commission-based selling
- Customer experience and relationship management
- Upselling and cross-selling
- Mobile technology solutions
- Communication and active listening
- Problem-solving and solution selling
- POS systems and cash handling
- Administrative support and scheduling
- Team collaboration and adaptability
Timeline
Support Helper
Stemotics
03.2025 - 05.2025
Sales Associate
Samosa Bar Restaurant
08.2024 - 08.2025
Marketing Course Group Leader
Conestoga College
06.2023 - 08.2023
Receptionist
Grand River Beauty Salon
07.2022 - Current
Diploma - International Business
Conestoga College