Kameron Madison
Dana Point
Summary
With over 25 years of experience in the customer service industry, this professional has developed a strong foundation in sales and service. Throughout their career, they have honed their interpersonal communication skills and problem-solving abilities, allowing them to effectively connect with customers and address their needs. Their skill set includes exceptional communication, self-motivation, responsibility, trustworthiness, problem-solving, teamwork, attentiveness, and the ability to follow instructions. Additionally, they possess a 4-year BA degree in Sociology, further enhancing their understanding of human behavior and social dynamics. With a proven track record of motivation and the ability to work independently, they are confident in their ability to excel in the sales and service industry.
Overview
27
27
years of professional experience
Work History
Notary Public
Kameron Madison’s Notary Public
01.2024 - Current
- Checked for signs of coercion in either party or fraud and refused to notarize suspect transaction.
- Reviewed documents and personal identifying paperwork or government-issued IDs for each person.
- Prepared registered and certified mail for dispatch.
Paint Color Specialist
Kami’s Koastal Kolors
01.2023 - Current
- Ensured client satisfaction through personalized service solutions.
- Addressed customer queries through multiple communication channels.
Shopper
Instacart
08.2021 - Current
- Shopped at customer's chosen store, verified replacement items, selected freshest fruit, produce and meat and delivered groceries on-time to exact location specified.
- Maximized hourly rate by organizing shopping trips and planning efficient routes.
- Cultivated close relationships with customers, built loyal clientele and went extra mile in deliveries.
Sales Associate
Pier1 Imports
10.2017 - Current
- Sales associate of the quarter for three consecutive quarters
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Answered incoming telephone calls to provide information about products and services
- Mentored team members in mastering sales techniques to consistently exceed objectives
- Processed orders through system and coordinated product deliveries
Bartender Shift Manager
Various Employers
01.1998 - 01.2015
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Successfully resolved customer complaints, demonstrating strong conflict resolution skills and commitment to client satisfaction.
- Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
- Trained new bartenders on mixing techniques, customer service standards, and company policies, ensuring a high-quality experience for all guests.
Manager, Bridal Wine Coordinator
The Wine Tailor
07.2007 - 10.2008
- Maintained compliance with company standards and all required health and safety guidelines
- Oversaw various projects from conceptualization to completion
- Presented wine, educated patrons on types of wine, entertained guests
- Gave tours of the winery and educated patrons about the historic winery
- Wine bottling, labeling and making
- Closing paper work
Interior Designer
Ethan Allen
02.2002 - 03.2004
- Designed floor plans, elevations, 3D perspective views, and material boards for review and presentation.
- Selected and sourced materials, furniture, and accessories for aesthetically pleasing spaces.
- Managed budgets and timelines effectively to deliver projects on schedule and within budget constraints.
- Collaborated with architects and contractors to ensure seamless integration of design elements.
- Developed key client relationships, providing design solutions that met needs and budgets without compromising quality or design intent.
- Coordinated installations of fixtures, furniture, artwork ensuring proper placement alignment within each space according plan specifications.
- Prepared product and layout documents implementing diverse design concepts.
Education
Wedding Consulting
College Of The Extended University Cal Poly Pomona
Pomona, California2002
Bachelor of Arts - Sociology
California State Polytechnic University
Pomona, California2000
Associate Of Arts - General Studies
Santa Barbara City College
Santa Barbara, CA06.1997
Skills
- Outstanding customer service
- Health codes compliance
- Proficient in mixology
- Suggestive selling
- Retail sales customer service
- Sales Associate of the Month Award
- Strong sales-closer
- Commission-based sales experience
- Sales floor support
- Multi-tasking abilities
- Creative and artistic
- Resourceful researcher
- Self-motivated professional
- Time management
- Quick learner
Timeline
Notary Public
Kameron Madison’s Notary Public
01.2024 - Current
Paint Color Specialist
Kami’s Koastal Kolors
01.2023 - Current
Shopper
Instacart
08.2021 - Current
Sales Associate
Pier1 Imports
10.2017 - Current
Manager, Bridal Wine Coordinator
The Wine Tailor
07.2007 - 10.2008
Interior Designer
Ethan Allen
02.2002 - 03.2004
Bartender Shift Manager
Various Employers
01.1998 - 01.2015
Wedding Consulting
College Of The Extended University Cal Poly Pomona
Bachelor of Arts - Sociology
California State Polytechnic University
Associate Of Arts - General Studies
Santa Barbara City College
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