Professional with drive and aptitude seeking a position that will allow me to put my range of abilities and expertise to use in supporting the growth of a cutting-edge company.
Overview
2025
2025
years of professional experience
Work History
Customer Service Representative
Home Needs Supermarket
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Responded to customer requests for products, services, and company information.
Sandwich Artist
Subway
11.2023 - 01.2025
Greeted guests, promoted specials, and took orders.
Operated the cash register with accuracy, ensuring proper handling of transactions.
Kept workplace clean and organized in line with restaurant policies.
Increased speed of service through effective multitasking and time management skills.
Collaborated with team members to maintain a smooth workflow during busy hours.
IELTS trainer
Information Point
08.2022 - 01.2023
Conducted regular progress assessments to track student improvement and adjust teaching strategies accordingly.
Enhanced student understanding of complex IELTS topics by utilizing real-world examples and interactive activities.
Education
Undergraduate Diploma - Business Network Transformation (BNT)