KHUSHAL PATEL
Calgary,AB
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.
Overview
6
6
years of professional experience
Work History
Store Manager
Meltwich.food
06.2022 - Current
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Trained new employees on proper protocols and customer service standards.
- Trained and guided team members to maintain high productivity and performance metrics.
- Reported issues to higher management with great detail.
Car Salesperson
Maruti Suzuki
09.2017 - 07.2018
- Answered telephone and email inquiries from potential customers.
- Completed registration paperwork and sales documentation.
- Qualified buyers by matching requirements and interests to various car or truck models and discussing finance options.
- Demonstrated automobiles by explaining characteristics, capabilities, and features, taking test drives and explaining warranties and services.
- Met customers on lot and in showroom to discuss available vehicles and options.
- Recommended complementary purchases to customers, increasing revenue.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Education
MBA - General Business Studies
BOW VALLY COLLEGE
CALGARY12.2021
BBA - Marketing Management - Customer Relationship Marketing
KSV COLLEGE
GANDHINAGAR04.2018
Skills
- Explaining Service Options
- Test Drives
- Aftermarket Products
- Issue Resolution
- Upselling Strategies
- Demonstrating Vehicle Features
- Customer Relationship Management
- Product Demonstrations
Timeline
Store Manager
Meltwich.food
06.2022 - Current
Car Salesperson
Maruti Suzuki
09.2017 - 07.2018
MBA - General Business Studies
BOW VALLY COLLEGE
BBA - Marketing Management - Customer Relationship Marketing
KSV COLLEGE
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