Upbeat, customer-focused Sales Associate with 26 years of experience in retail environments. Flexible and approachable, with strong organizational and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge.
Automotive Sales Professional / Finance Manager - Executive Summary
Core Expertise & Competencies
Certified Negotiator
Sales Specialist, Retention of Major Accounts
Achieves and Exceeds Sales Goals
Accomplished Problem Solver
Mentor of Highly Successful Sales People/Employees
Meets Deadlines and a Team Builder
Key Accomplishments
Won President’s Award 2 yrs. in a row at Troy Life & Fire Safety. Brought sales team from 28th in the country to 2nd.
Highest Sales in North America for Avigilon in 2018,2020 & 2021
Won Presidents award in 2020 and 2021 with Avigilon
Sales Achievement Award Grand Touring Automobiles
Overview
23
23
years of professional experience
Work History
Regional Sales Manager / Western Canada
Avigilon
Wetaskiwin, AB
05.2018 - 05.2022
Manage partners in Western Canada.
Assist partners with quotes and product knowledge.
Achieved assigned sales targets.
Maintained open communication, followed-up on customer needs and offered new products to account holders to maintain client base and encourage repeat buyers.
Traveled to customer sites with sales representatives to meet and help close deals through effective persuasion.
Mentored and trained staff to define and exceed field sales objectives.
Developed productive relationships with key account holders.
Supported, trained and motivated team of professionals to consistently meet annual goals for sales and production.
Analyzed quarterly sales statistics and prepared analyses for corporate management.
Supervised sales strategy, training, team structure and communication of regional sales program.
Increased revenue generation by collaborating with senior executives to assess regional performance and develop new sales strategies.
Owner/Operator
Labelle Tree Service
Edmonton, AB
03.2017 - 02.2022
Promoted business on social media platforms to maximize brand identity and generate revenue.
Supervised performance of workers with goals of improving productivity, efficiency and cost savings.
Led startup and creation of operational procedures and workflow planning.
Oversaw project execution, phase progress, workmanship and team performance to drive on-time completion of deliverables.
Oversaw staff hiring, initiating new training and scheduled processes to streamline operations.
Created and implemented employee onboarding and training programs to promote employee retention and team collaboration.
Trimmed dead and excess branches from trees and cleared branches around power lines.
Maintained hand and power tools through proper operation, cleaning and maintenance.
Operated loaders, boom trucks and tractors to complete tree trimming work.
Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Senior Account Manager
Honeywell
Calgary, AB
07.2016 - 05.2018
Manage assigned accounts to ensure relationships are maintained as well as growth within the accounts.
Manage customer expectations with project and technician teams.
Oversaw multiple accounts and worked diligently to meet and exceed performance goals.
Communicated with clients via email, phone, online presentations, screen-share and in-person meetings.
Developed productive relationships with business representatives and consulted closely to uncover needs and match available solutions.
Cultivated deep knowledge of customer businesses and relationship to company objectives.
Account Executive
Johnson Controls
Calgary, AB
10.2013 - 06.2016
For Security & Fire
Negotiate contracts with small, medium, and large companies on fire suppression, fire alarm systems, security systems and preventative maintenance contracts.
Cultivated and developed customer relationships to enable sustained revenue growth.
Negotiated contracts, closed agreements and supported sales team in new product launches.
Prepared quotes for potential clients, upselling special packages and maintaining high levels of accuracy.
Managed account budget forecasting, goal setting and performance reporting.
Drove new business development and client acquisition through cold calling, lead generation and exceptional service.
Made actionable and insightful recommendations for new products, extensions or enhancements.
Maintained updated knowledge of changing industry, standards and trends related to accounts.
Sales Manager/Account Executive
Troy Life & Fires Safety
Calgary, AB
01.2011 - 10.2013
Negotiate contracts with small, medium, and large companies on fire suppression, fire alarm systems and preventative maintenance program.
Manage customer follow-ups and maintain accounts.
Sales manager for Alberta.
Hire and train new representatives while assuring sales targets are achieved.
Penetrated new accounts and connected closely with decision-makers to close deals.
Nurtured customer relationships with positive, knowledgeable support for sales and service needs.
Worked closely with leadership team to develop and implement effective marketing strategies.
Facilitated smooth service delivery and followed up after sales to offer additional support and capitalize on cross-selling opportunities.
Automotive Sales Professional
Hyundai of Muskoka
Huntsville, ON
05.2010 - 03.2011
Developed and implemented financial policies and procedures to ensure compliance with applicable laws and regulations.
Negotiated loan agreements with banks or other lending institutions on behalf of the organization.
Provided training to newly hired employees on finance-related topics such as finalizing paperwork and proper turnover processes.
Communicated effectively and confidently with clients regarding financial activities.
Automotive Sales Professional
Douglas Ford
Barrie, ON
02.2007 - 03.2010
Greeted customers and identified their needs by listening to their inquiries.
Assisted customers in selecting a vehicle that met their budget and needs.
Provided information on features, benefits, warranties, and financing options.
Demonstrated the operation of vehicles to potential buyers.
Specialized in non-prime leasing
Negotiated prices with customers and finalized sales contracts.
Maintained customer relationships through follow-up calls and emails.
Developed strategies for increasing sales opportunities with existing clients.
Scheduled test drives for prospective buyers at dealership or other locations as requested.
Automotive Sales Professional
Grand Touring Automobiles
Toronto, ON
02.2002 - 05.2007
Greeted customers and identified their needs by listening to their inquiries.
Assisted customers in selecting a vehicle that met their budget and needs.
Provided information on features, benefits, warranties, and financing options.
Negotiated prices with customers and finalized sales contracts.
Scheduled test drives for prospective buyers at dealership or other locations as requested.
Attended training sessions to stay up to date on industry trends and developments.
Worked closely with finance companies to arrange financing terms for customers.
Coordinated delivery of purchased vehicles to ensure timely arrival.
Ensured all paperwork was completed accurately before submitting it for processing.
Followed up with customers after purchase to ensure satisfaction with product or service received.
Participated in trade shows, conventions, seminars., to promote business opportunities.
Finalized documentation for contracts, purchase receipts, vehicle registrations and dealer files.
Consistently exceeded quotas by pursuing and closing sales.
Automotive Sales Professional
Orillia Pontiac
Rolla, BC
09.1999 - 02.2002
Greeted customers and identified their needs by listening to their inquiries.
Assisted customers in selecting a vehicle that met their budget and needs.
Developed strategies for increasing sales opportunities with existing clients.
Scheduled test drives for prospective buyers at dealership or other locations as requested.
Answered customer questions about service department operations and procedures.
Maintained knowledge of current promotions and incentives offered by manufacturers.
Followed up with customers after purchase to ensure satisfaction with product or service received.
Provided excellent customer service throughout the entire buying process.
Adhered to dealership policies regarding pricing and advertising standards.
Managed sales negotiations and financing options.
Consistently exceeded quotas by pursuing and closing sales.
Education
How to deal with objections, closing tools, etc.
Certified Negotiator – Toronto, Ontario -
01.2010
Automotive Sales -
Georgian College
01.2006
High School Diploma -
Park Street Collegiate
01.1996
Skills
Consultative and relationship selling
Market and competitive analysis
Relationship selling
Product knowledge
Follow up ability
Program coordination
Sales tracking
Sales expertise
Strategic planning
Training and mentoring
Hunter/farmer sales strategies
Sales proposal creation
Negotiations expertise
Client account management
Lead Follow up
Vehicle Auctions
Leasing Options
Upselling Strategies
Calculating Prices
Explaining Service Options
Documentation and Reporting
Financing Coordination
Interests
Community Service , Coach – Rocky Mountain Little League Baseball Team and Winter Baseball Clinics. I also love fishing with my family and going camping when we can.
Timeline
Regional Sales Manager / Western Canada
Avigilon
05.2018 - 05.2022
Owner/Operator
Labelle Tree Service
03.2017 - 02.2022
Senior Account Manager
Honeywell
07.2016 - 05.2018
Account Executive
Johnson Controls
10.2013 - 06.2016
Sales Manager/Account Executive
Troy Life & Fires Safety
01.2011 - 10.2013
Automotive Sales Professional
Hyundai of Muskoka
05.2010 - 03.2011
Automotive Sales Professional
Douglas Ford
02.2007 - 03.2010
Automotive Sales Professional
Grand Touring Automobiles
02.2002 - 05.2007
Automotive Sales Professional
Orillia Pontiac
09.1999 - 02.2002
How to deal with objections, closing tools, etc.
Certified Negotiator – Toronto, Ontario -