Summary
Work History
Overview
Education
Skills
Timeline
Languages
Generic

Khrystyna Brynosh

Calgary

Summary

Dynamic retail professional with extensive sales experience at Top Secret, excelling in client acquisition and mentoring. Proven track record of exceeding sales targets by up to 20%, while fostering strong customer relationships and enhancing brand awareness. Skilled in negotiation and delivering exceptional customer service to drive business growth.

Work History

Retail Associate

Max Mara Weekend
02.2023 - 09.2025

Maintain organized and visually appealing merchandise displays according to brand standards


Restock shelves and ensure inventory is up to date


Assist with store cleanliness and upkeep


Handle customer questions, concerns, and complaints professionally


Support promotional activities and seasonal campaigns


Work collaboratively with the sales team to meet store sales goals

Senior Sales Advisor

Top Secret
08.2019 - 11.2021

Lead and mentor a team of sales advisors, providing training and support to improve sales skills


Monitor daily sales performance and help the team achieve and exceed sales targets


Manage customer service standards to ensure a high level of client satisfaction


Assist the Store Manager in day-to-day store operations, including inventory management and visual merchandising


Resolve escalated customer issues professionally and efficiently


Coordinate staff schedules and support smooth running of shifts during peak hours


Participate in planning and implementing promotional campaigns to drive sales growth

Style Advisor

Vovk
02.2016 - 04.2019

Provided professional customer service, helping clients select clothing and accessories


Built strong relationships with customers, resulting in increased repeat business


Achieved and regularly exceeded individual monthly sales targets by up to 20%


Operated the cash register, processed payments, returns, and exchanges


Maintained attractive and organized visual displays in line with company guidelines


Assisted in daily stock management, restocking, and inventory checks


Informed customers about promotions, new arrivals, and loyalty programs


Helped train new team members and supported colleagues during peak hours

Overview

10
10
years of professional experience

Education

Bachelor of Science - Management

Dragomanov Ukrainian State University
Kyiv
06.2014

Skills

  • Sales experience
  • Customer service experience
  • Brand awareness
  • Building rapport
  • Negotiation expertise
  • Sales presentations
  • Mentoring
  • Client acquisition

Timeline

Retail Associate

Max Mara Weekend
02.2023 - 09.2025

Senior Sales Advisor

Top Secret
08.2019 - 11.2021

Style Advisor

Vovk
02.2016 - 04.2019

Bachelor of Science - Management

Dragomanov Ukrainian State University

Languages

Italian
Upper intermediate (B2)
English
Upper intermediate (B2)
Khrystyna Brynosh