Khristine Bungubung
Sherwood Park
Summary
Dynamic professional with proven expertise in food and beverage service, honed at Four Point by Sheraton. Excelled in enhancing guest satisfaction and boosting beverage sales through exceptional service and signature cocktail creation. Skilled in food safety practices and guest service, adept at managing high-volume environments with a calm demeanor. Demonstrated ability to increase customer satisfaction significantly.
Observant server with 10 years of experience facilitating fantastic dining experiences. Food industry veteran with experience seating guests and bartending. Celebrated for wide skillset and positive attitude.
Overview
7
7
years of professional experience
Work History
Food and Beverage Server , Bartender
Four Point by Sheraton
08.2023 - Current
- Provided courteous, friendly service while multitasking in fast-paced environment.
- Greeted guests warmly to foster welcoming environment.
- Maintained a clean and organized dining area for an enjoyable guest experience.
- Remained focused, calm and professional during peak rush hours.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Boosted beverage sales, designing and promoting range of signature cocktails.
- Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Served high customer volumes during special events, nights, and weekends.
- Supervised set up of banquet food stations and coordinated service to multiple dining areas.
Food Counter Attendant
Einstein Cafe,Lereve Chocolaiter
11.2017 - 06.2023
- Enhanced customer satisfaction by providing efficient and friendly service at the food counter.
- Prepared fresh and appetizing food items in accordance with established recipes and guidelines.
- Greeted customers with smile and provided helpful suggestions.
- Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.
- Managed multiple tasks in high-volume environment.
- Displayed strong multitasking abilities while managing multiple orders simultaneously during busy periods without compromising quality or efficiency.
- Resolved customer complaints with calm and professional demeanor.
- Managed inventory to prevent shortages and excesses, keeping ingredients fresh.
Education
Bachelor of Science - Major in Marketing
University of Mindanao
Davao, PhilippinesSkills
- Food handling safety
- Food safety practices
- Guest satisfaction
- Guest service
- Food presentation
- Point of sale system
- Hospitality service expertise
- Food station setup
- Wine service
- Buffet setup and takedown
- Liquor, wine, and food service
Languages
English
Full Professional
Timeline
Food and Beverage Server , Bartender
Four Point by Sheraton
08.2023 - Current
Food Counter Attendant
Einstein Cafe,Lereve Chocolaiter
11.2017 - 06.2023
Bachelor of Science - Major in Marketing
University of Mindanao
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