Khloey Ross
Port Coquitlam,BC
Summary
Friendly team player dedicated to making delicious specialty coffee and tea beverages and contributing to safe, welcoming cafe environment. Fast learner and adapter to new circumstances and challenges paired with in-depth knowledge of coffee-making equipment operations. Works well under pressure and in fast-paced settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Safeway
08.2023 - 04.2024
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Cashier and Barista
Corner Store Cafe
10.2022 - 08.2023
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
- Controlled line and crowd with quick, efficient service.
Barista
Ella's Cafe
06.2022 - 10.2022
- Contributed to store cleanliness, carrying out routine cleaning tasks as part of daily responsibilities.
- Participated in inventory management tasks to ensure adequate stock levels for daily operations.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
Team Member
Tim Hortons
01.2020 - 08.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
Cashier Team Lead
Mom's Cuisine
05.2020 - 04.2022
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Education
High School Diploma -
Mount Elizabeth Secondary School
Kitimat, BC01.2019
Skills
Friendly and outgoing
Exceptional customer service
Adaptive and creative
Product Upselling
Certification
Serving It RIght Certificate - obtained in March of 2022
FoodSafe Level 1 Certificate - obtained in March of 2023
Timeline
Cashier
Safeway
08.2023 - 04.2024
Cashier and Barista
Corner Store Cafe
10.2022 - 08.2023
Barista
Ella's Cafe
06.2022 - 10.2022
Cashier Team Lead
Mom's Cuisine
05.2020 - 04.2022
Team Member
Tim Hortons
01.2020 - 08.2022
High School Diploma -
Mount Elizabeth Secondary School
Serving It RIght Certificate - obtained in March of 2022
FoodSafe Level 1 Certificate - obtained in March of 2023
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