Khloe Sussey
Halifax
Summary
Experienced security and operations professional prepared to lead and manage teams effectively. Proven ability to ensure safety protocols, oversee incident response, and maintain compliance with over 5 years of hands-on and administrative experience. Strong focus on team collaboration and adaptability to changing needs. Known for reliability, strategic thinking, and excellent problem-solving skills.
Overview
7
7
years of professional experience
Work History
Operations Coordinator/Security Supervisor/Private Investigator
Shadow Group
02.2020 - Current
- Train and supervise staff
- Perform weekly scheduling and logistics for 150-200+ employees
- Ensure the safety of clients and the public during contract work
- Use of Conflict Crisis Intervention skills in a variety of environments like shelters and bars
- Enforce liquor control and check identification cards at bars, pubs and events
- Perform crowd control measures and escorts when requested at large events
- Extensive knowledge on the criminal code and local liquor laws, with five years of experience as a doorman and security manager
- Perform surveillance and provide professional written reports for clients
Store Opener/Closer
Delish Gourmet Rolled Ice Cream
03.2019 - 08.2019
- Train and supervise new staff
- Spot opportunities to improve the business and effectively communicate with the store owners
- Provide excellent and precise customer service
- Open and close the store and complete all cleaning and shift tasks
Seasonal Logistics Coordinator and Labour Work
E&E Powerline Ltd.
07.2018 - 08.2019
- Coordinate lodging and meals for employees on the fleet
- Organize the fleet and give employees work assignments
- Ensure that all employees were working safely and following protocol
- Perform groundskeeping duties
Education
High School Diploma -
Fredericton High School
Fredericton, NB01.2018
Bachelor of Arts - Psychology, Sociology
Mount Saint Vincent University
Halifax, NS03.2025
Law Enforcement Foundations diploma -
Ravensberg College
Halifax, NS01.2020
Skills
- Teamwork & Leadership
- Knowledge of mental disorders and sign of distress
- Knowledge of the effects of substances on cognitive state
- Organizational and problem-solving
- Typing & Administrative skills
- Scheduling coordination
- Customer relationship development
- Excellent oral & written communication skills (French/English)
- Staff supervision
- Performance monitoring
- Conflict Crisis Intervention training
- Operational planning
- Handcuff & Baton certification
- Use of force training
- Ability to interact with vulnerable persons respectfully and empathetically
- Wellness & nutrition knowledge
- Problem resolution
- Flexible and adaptable
Languages
English
French
Interests
- Martial Arts
- Cooking
- Advocacy Campaigns
- Gym Workouts
Timeline
Operations Coordinator/Security Supervisor/Private Investigator
Shadow Group
02.2020 - Current
Store Opener/Closer
Delish Gourmet Rolled Ice Cream
03.2019 - 08.2019
Seasonal Logistics Coordinator and Labour Work
E&E Powerline Ltd.
07.2018 - 08.2019
Bachelor of Arts - Psychology, Sociology
Mount Saint Vincent University
Law Enforcement Foundations diploma -
Ravensberg College
High School Diploma -
Fredericton High School
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