Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Khatira Ahmady

Courtice,Canada

Summary

Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.

Overview

18
18
years of professional experience

Work History

Level 2 Dental Assistant & Receptionist

UNIFOR DENTAL
Oshawa, ON
02.2022 - Current
  • Educated patients on treatment procedures and post-procedure home care.
  • Handled billing inquiries from insurance companies regarding claims submitted by the office.
  • Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.

Ismaili Volunteer

Ismaili Volunteer Council
GTA And Oshawa , ON
01.2007 - Current

Leadership and Educator role

  • Helped with prep, set up, and breakdown of community and public events.
  • Religious Hymns teacher for children ages 4 to 13
  • Offered support and assistance to community members from child to elderly care.
  • Assisted with fundraising efforts, including event planning and donor outreach.

Level 2 Dental Assistant

BRIGHTWAY DENTAL
Courtice, ONT
03.2023 - 09.2024
  • Documented patient records with procedures performed and added notes taken to charts.
  • Sterilized dental equipment using automatic washers to prevent cross contamination.
  • Exposed diagnostic dental x-rays to analyze teeth condition.

(Temp) Pediatric & General Dental Assistant

KIDS & TEENS DENTISTRY
Nepean, ON
06.2021 - 08.2021

Pediatric and Orthodontic Dental Assistant

DENTISTRY 4 KIDS
AJAX
08.2019 - 01.2021
  • Documented patient records during procedures and added notes taken to treatment chart.
  • Assisted dentist in providing dental treatment to patients, including taking patient medical histories and vital signs.
  • Provided chair-side assistance during dental examinations and procedures to boost efficiency and calm nervous patients.
  • Performed basic laboratory tasks, such as pouring impressions and trimming models.

Early Childhood Educator Assistant

YMCA OF GREATER TORONTO
WHITBY, ONT
01.2017 - 01.2019
  • Supervised and monitored the safety of children in the classroom environment.
  • Assisted in developing Individualized Education Plans for special needs students.
  • Encouraged creativity through art, music, dramatic play and outdoor activities.
  • Prepared snacks and meals for the children according to dietary guidelines..

Customer Service Representative

Minacs
Oshawa, ON
06.2016 - 06.2017
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Delivered navigation services and roadside emergency assistance effectively.
    Facilitated quick response for emergency situations to ensure customer safety.

Esthetician and Reception

BROOKLIN VILLAGE SPA & SALON
Brooklin, ON
03.2014 - 06.2015
  • Answered multi-line phone, returned clients calls and scheduled appointments.
  • Processed payments, set up appointments and promoted new products and services to help meet business objectives.
  • Provided excellent customer service, performed skincare and nail treatments to clients.

Early Childhood Educator Assistant

HELPING HANDS DAYCARE
WHITBY, ONT
01.2013 - 01.2015
  • Maintained safe, clean and constantly supervised play environment.
  • Developed lesson plans that incorporate age-appropriate activities for Special Needs and pre-school aged children.
  • Assisted in maintaining accurate records of attendance, developmental milestones.

Education

Some College (No Degree) - Advanced Medical Esthetician And Laser Technician

Canadian Beauty College
Ajax, ON
03-2023

Some College (No Degree) - Dental Assisting Level 2

DURHAM COLLEGE
Oshawa, ON
01-2018

Some College (No Degree) - Skin Therapist, Makeup, Esthetics And Electrolysis

Art And Technique Academy of Esthetics
Oshawa, ON
05-2014

High School Diploma -

Sinclair Secondary School
Whitby, ON
06-2012

Skills

  • HARP certified
  • Infection Prevention and Control (IPAC)
  • First Aid and CPR Level C
  • WHMIS Training
  • Clinical assistance
  • Record keeping
  • Office administration
  • Health and safety regulations
  • Detail-oriented

References

References available upon request.

Timeline

Level 2 Dental Assistant

BRIGHTWAY DENTAL
03.2023 - 09.2024

Level 2 Dental Assistant & Receptionist

UNIFOR DENTAL
02.2022 - Current

(Temp) Pediatric & General Dental Assistant

KIDS & TEENS DENTISTRY
06.2021 - 08.2021

Pediatric and Orthodontic Dental Assistant

DENTISTRY 4 KIDS
08.2019 - 01.2021

Early Childhood Educator Assistant

YMCA OF GREATER TORONTO
01.2017 - 01.2019

Customer Service Representative

Minacs
06.2016 - 06.2017

Esthetician and Reception

BROOKLIN VILLAGE SPA & SALON
03.2014 - 06.2015

Early Childhood Educator Assistant

HELPING HANDS DAYCARE
01.2013 - 01.2015

Ismaili Volunteer

Ismaili Volunteer Council
01.2007 - Current

Some College (No Degree) - Advanced Medical Esthetician And Laser Technician

Canadian Beauty College

Some College (No Degree) - Dental Assisting Level 2

DURHAM COLLEGE

Some College (No Degree) - Skin Therapist, Makeup, Esthetics And Electrolysis

Art And Technique Academy of Esthetics

High School Diploma -

Sinclair Secondary School
Khatira Ahmady