Khaoula Laouichi
Gatineau
Profil professionnel
Dedicated and detail-oriented dental professional with international dentistry training, bringing diverse skills and knowledge to the table. I am seeking a role as a dental assistant, planning coordinator, or a related position in the dental field. Proficient in managing patient records, scheduling, insurance claims, and maintaining smooth clinic operations. Fully trilingual in French, English and Arabic, I am intensely focused on delivering excellent patient care and supporting dental teams. Equipped with a deep understanding of dental procedures and the ability to provide chairside assistance, I am eager to contribute my skills to a dynamic dental practice.
Vue d'ensemble
5
5
years of professional experience
6
6
years of post-secondary education
Expérience professionnelle
Dental Administrative Assistant
Clinique dentaire Dr.Mansouri
Gatineau , Canada
09.2023 - 08.2024
- Warmly greet and assist patients
- Effectively schedule and manage appointments with strong organizational skills
- Verify insurance coverage and process claims with precision
- Familiar with private and governmental insurance, including RAMQ, Cree Health Board, and Refugee Protection Program insurance
- Collect payments and maintain accurate financial records
- Proficiently manage digital dental records with confidentiality
- Handle administrative tasks and office supplies
- Ability to work in a fast-paced environment with a focus on time management and multitasking
- Collaborate with dental staff for smooth patient flow
- Follow up with patients regarding appointments and treatment plans
- Address patient concerns with professionalism and empathy
Server
Tucker's Marketplace
Ottawa , Canada
07.2023 - 04.2024
- Provided excellent customer service in a fast-paced restaurant environment, ensuring a positive dining experience for a diverse clientele
- Effectively communicated with customers in both French and English, taking orders and addressing any inquiries or concerns with professionalism
- Collaborated with team members to maintain a smooth and efficient service flow, demonstrating strong teamwork and adaptability under pressure
- Managed multiple tables simultaneously, balancing the needs of guests while maintaining attention to detail in a high-energy environment
- Handled customer complaints and resolved issues promptly, showcasing problem-solving skills and a commitment to customer satisfaction
Dentist internship
Ben Badis University hospital
Constantine
09.2021 - 09.2022
- Performed dental procedures and assisted dentists, refining attention to detail and time management skills
- Excelled in patient communication and customer service during dental interactions
- Handled inquiries with professionalism and effective problem-solving ability
- Adapted well in a dynamic healthcare team
- Developed attention to detail through dental procedures
Dental Assistant internship
university regional military hospital centre of Constantine
Constantine , Algeria
08.2021 - 08.2022
- Experience as a dental assistant, demonstrating strong communication skills, adept at asking pertinent questions, and comprehending patient concerns effectively
- Provide chairside assistance to the dentist, anticipating their needs and ensuring patient comfort
- Assist the dentist during dental procedures by handing them instruments, taking x-rays, and preparing materials
- Sterilize and disinfect instruments and equipment, maintaining a clean and organized workspace
- Team player with experience collaborating with dental professionals and administrative staff
- Familiarity with infection control protocols, ensuring a safe and sanitary dental office environment
President of Marketing and Logistics Department
Club Med Scientific Club, University of Constantine 3
Constantine , Algeria
09.2020 - 11.2021
- Led the marketing and logistical efforts for medical-related workshops and events, showcasing my ability to communicate effectively and manage complex projects
- Developed and executed strategies to increase event attendance, engaging with the medical community and promoting educational opportunities
- Managed all aspects of event planning, including budget management, vendor coordination, and participant communication
Patient Liaison Officer (Internship)
Ben Badis University Hospital
Constantine , Algeria
08.2020 - 06.2021
- Served as the primary point of contact between patients and the medical staff, ensuring effective communication in Arabic and French
- Assisted patients and their families in understanding medical procedures and treatment plans, addressing any questions or concerns they had
- Facilitated the translation of medical terminology and instructions for patients with limited French proficiency, ensuring they fully understood their care
- Coordinated with hospital departments to schedule appointments, manage patient flow, and streamline administrative processes
- Provided emotional support to patients and their families, helping them navigate the healthcare system and ensuring they felt informed and comfortable with their care
- Assisted in resolving conflicts or misunderstandings between patients and healthcare providers, ensuring a positive experience for all parties involved
Dental Hygienist internship
Chihani Bachir Campus
Constantine
09.2019 - 03.2020
- Take dental X-rays and assist dentists in assessing dental conditions
- Educate patients on proper oral hygiene techniques and preventive dental care
- Take patients' vital signs, such as blood pressure and pulse rate
- Collaborate closely with dentists and other dental professionals to provide comprehensive patient care, demonstrating flexibility and willingness to assist in various capacities within the dental practice
Formation
Doctoral degree - Dentistry
University of Constantine 3
09.2016 - 09.2022
Compétences
- Translation
- Content creation
- Medical terminology
- Medical office experience
- Communication skills
- Dental Assisting
- Multilingual
- Dentimax software
- Medical Imaging
- Microsoft Word
- Esprit d'équipe
- Sens des responsabilités
Langues
Anglais
Avancé (C1)
Français
Avancé (C1)
Arabe
Langue maternelle
Frise chronologique
Dental Administrative Assistant
Clinique dentaire Dr.Mansouri
09.2023 - 08.2024
Server
Tucker's Marketplace
07.2023 - 04.2024
Dentist internship
Ben Badis University hospital
09.2021 - 09.2022
Dental Assistant internship
university regional military hospital centre of Constantine
08.2021 - 08.2022
President of Marketing and Logistics Department
Club Med Scientific Club, University of Constantine 3
09.2020 - 11.2021
Patient Liaison Officer (Internship)
Ben Badis University Hospital
08.2020 - 06.2021
Dental Hygienist internship
Chihani Bachir Campus
09.2019 - 03.2020
Doctoral degree - Dentistry
University of Constantine 3
09.2016 - 09.2022
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