Khaliya Grigsby
Compton
Summary
Leasing Consultant with Advanced Management Company, skilled in delivering exceptional customer service and building rapport with clients. Proficient in CRM software and knowledgeable in fair housing policies, I excel at facilitating seamless move-ins and conducting market research to enhance leasing strategies. Committed to creating positive experiences for all residents.
Overview
7
7
years of professional experience
Work History
Leasing Consultant
Advanced Management Company
10.2024 - Current
- Delivered informative property tours to prospective residents, highlighting unique amenities and features tailored to their needs.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Facilitated smooth move-ins for new residents by preparing lease agreements and coordinating logistics efficiently.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Participated in regular training sessions to stay current on industry trends and best practices.
- Responded to requests and scheduled appointments for property showings.
- Provided exceptional customer service, addressing inquiries in a timely manner to maintain positive relationships with tenants.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Collaborated with team members to consistently provide a seamless leasing experience for all clients.
Sales Associate
Champs Sports
08.2024 - 10.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
Caregiver
IHSS In Home Support Services
12.2021 - 04.2024
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Built strong relationships with clients to deliver emotional support and companionship.
- Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
- Assisted patients with self-administered medications.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Provided safe mobility support to help patients move around personal and public spaces.
- Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
- Transported individuals to events and activities, medical appointments, and shopping trips.
Cashier
IN N OUT
09.2018 - 02.2022
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
Education
High School Diploma -
Academies of Education And Empowerment
Carson, CA06-2019
Skills
- Customer service
- Building rapport
- Fair housing policies
- CRM software
- Phone and email etiquette
- Cash handling
- Customer service-focused
- Social media engagement
Languages
English
Native or Bilingual
Timeline
Leasing Consultant
Advanced Management Company
10.2024 - Current
Sales Associate
Champs Sports
08.2024 - 10.2024
Caregiver
IHSS In Home Support Services
12.2021 - 04.2024
Cashier
IN N OUT
09.2018 - 02.2022
High School Diploma -
Academies of Education And Empowerment
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