Overview
Work History
Education
Skills
Languages
Timeline
Generic

Khaled Abdelaziz

Richmond,Canada

Overview

6
6
years of professional experience

Work History

Customer Service Experience

Leons Furniture
06.2022 - Current
  • Customer Support: Assisted customers with order inquiries and product information, ensuring a positive and helpful service experience
  • Problem-Solving: Resolved customer issues efficiently to maintain satisfaction and enhance brand loyalty
  • Communication Skills: Utilized clear and empathetic communication to address customer needs and foster positive interactions

Warehouse Associate

Leon's Furniture
06.2019 - 05.2022
  • Leadership: Led efforts to ensure timely inventory management and accurate order fulfillment, processing around 200 orders weekly
  • Team Management: Drove success in the dynamic warehouse environment through teamwork and customer satisfaction
  • Operational Optimization: Optimized operations through inventory tracking systems, reducing errors and increasing productivity
  • Client Engagement: Engaged with clients, resolving inquiries and enhancing brand reputation
  • Certifications: Equipped with relevant certifications to contribute effectively to any warehouse team

Education

Data Science Simon Fraser University
01.2023

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Faculty of Business and Management
12.2018

Skills

  • Leadership & Team Management
  • Statistical Analysis
  • Machine Learning & Data Analysis
  • Programming
  • Problem-Solving
  • Data Visualization
  • Critical Thinking
  • Teamwork

Languages

English

Timeline

Customer Service Experience

Leons Furniture
06.2022 - Current

Warehouse Associate

Leon's Furniture
06.2019 - 05.2022

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Faculty of Business and Management

Data Science Simon Fraser University

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Khaled Abdelaziz