Carl Kevin Castillo
Saskatoon,Saskatchewan
Summary
To whom it may concern,
My name is Carl Kevin Castillo and I am a current student of University of Saskatchewan in Saskatoon. I’m incredibly pleased to be applying for this/any open position, and I believe that my skills and experience would make me a perfect candidate for this/any role.
This/any role would be perfect for me as I have some experience in this area. I am willing to learn anything put in front of me, no matter the challenge. I have mentored and managed employees, improving the success rate of our goal. I Provided good example for the team. I strive continually for excellence.
I'm an enthusiastic and motivated individual passionate about customer service. Team player works well both independently and within team settings to achieve goals. Skilled communicator and problem solver committed to creating positive customer experiences.
Overview
5
5
years of professional experience
Work History
Costumer Service Associate
Home Depot
06.2022 - Current
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Provided training and support to new associates to help provide high-quality customer service.
Machine Operator and Assembler
Wilger
04.2022 - 07.2022
- Operated machining equipment safely with team of operators.
- Operated multiple machines simultaneously to meet production requirements.
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Complied with company and OSHA safety rules and regulations.
Sales Representative
Sport Chek
07.2021 - 07.2022
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Facility Department Manager
McDonald's
10.2018 - 06.2021
- 2 year of experience managing
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Provide guest experience so that I can meet and exceed their expectations.
Education
Bachelor of Science in Nursing - Nursing
University of Saskatchewan
Saskatoon, SK06.2028
High School Diploma -
Aden Bowman Collegiate
1904 Clarence Ave S, Saskatoon, SK 06.2021
Skills
- Trained in Salesforce
- Process Transactions
- Preparation of Demonstrations
- Account Management
- Licensed Driver/Vehicle/Forklift
- Saskatoon Open Door Society
- WHMIS
- Communication
- Leadership
- Interpretation and Translation Services
Timeline
Costumer Service Associate
Home Depot
06.2022 - Current
Machine Operator and Assembler
Wilger
04.2022 - 07.2022
Sales Representative
Sport Chek
07.2021 - 07.2022
Facility Department Manager
McDonald's
10.2018 - 06.2021
Bachelor of Science in Nursing - Nursing
University of Saskatchewan
High School Diploma -
Aden Bowman Collegiate
Similar Profiles
SARAH MOREIRASARAH MOREIRA
District Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home DepotDistrict Hire Specialist Recruiter at HOME DEPOT POSITIONS, The Home Depot
Carmen MonterrosasCarmen Monterrosas
OVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home ImprovementOVERNIGHT STOCKER AND RECEIVER at Home Depot/Lowes Home Improvement
DeMarius Holmes Jr.DeMarius Holmes Jr.
Order Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLCOrder Fulfillment Associate. Family Business Work at Home Depot. Holmes Home Repair LLC
Jerimy SmithJerimy Smith
HDIS Senior Design Consultant at Home Depot Home ServicesHDIS Senior Design Consultant at Home Depot Home Services
Tania BatraTania Batra
Sales Associate at TelusSales Associate at Telus