Summary
Overview
Work History
Education
Skills
Timeline
Certification
Generic
Khader Muneesh

Khader Muneesh

JUNIOR COMPUTER ENGINEERING TECHNICIAN
Toronto,ON

Summary

IT professional with hands-on experience providing technical support, managing user accounts, and assisting with network operations in dynamic environments. Proven ability to troubleshoot hardware, software, and network issues, while maintaining a strong focus on system stability and end-user satisfaction. Known for excellent communication, adaptability, and a proactive approach to learning new technologies.

Overview

1
1
year of professional experience
1
1
Certificate
3
3
years of post-secondary education

Work History

IT Support Specialist

Cardio Health
09.2024 - Current
  • Provide 1st-level technical support for hardware, software, and network issues across the organization.
  • Assist with user account management, password resets, and access control using Active Directory.
  • Document and resolve support tickets in a timely manner, ensuring high user satisfaction.
  • Support device setups, software updates, and basic network troubleshooting.

Sales Representative

Scorpium Inc.
06.2024 - 08.2024
  • Pitched and sold Rogers services, consistently achieving weekly sales targets.
  • Built trust with customers through tailored communication and negotiation.
  • Collaborated with the team to execute sales strategies and meet goals.

Education

Advanced Diploma - Computer Engineering Technology

Seneca College
01.2022 - 12.2024

Skills

Software installation, Desktop support, Analytical thinking, Technical support

Timeline

IT Support Specialist

Cardio Health
09.2024 - Current

Sales Representative

Scorpium Inc.
06.2024 - 08.2024

Advanced Diploma - Computer Engineering Technology

Seneca College
01.2022 - 12.2024

Certification

CompTIA A+ (2024)

Khader MuneeshJUNIOR COMPUTER ENGINEERING TECHNICIAN