KEYURI DODIA
Kitchener
Summary
Personable business professional with excellent communication, time management, and computer skills. A success driven and detail-oriented individual with a desire to use analytical and problem-solving skills to align product development with business objectives ensuring customer satisfaction.
Overview
6
6
years of professional experience
Work History
Content Syndication Support
Fastenal Canada
12.2023 - Current
- Conducted thorough research to identify trends, write technical trend data in a clear and concise format to aid decision-making for business growth initiatives
- Utilized tools like PowerBI, Ms Excel, and Powerpoint for technical data analysis to identify, research, analyze and evaluate issues and to recommend solutions
- Integrated multiple sources of disparate data into cohesive datasets using ETL processes, improving overall analytic capabilities.
- Developed required policies and procedures that reflected actual goals, tasks and workflows, while meeting all regulatory compliance requirements.
- Gathered and organized information in a digital database, and updated tracking spreadsheets for process monitoring and reporting
- Leveraged strong communication skills to build relationships with clients
- Coordinated with cross-functional teams on projects and initiatives
- Utilized the gained analytical, organizational, interpersonal, oral communication, presentation, and report-writing skills
- Facilitated meetings with internal teams to ensure objectives were met
- Implemented innovative strategies to increase efficiency of operations, manage complex projects and carry out individual research studies.
Assistant Store Manager / Sr. Sales Associate
BELL MTS - Corral Communications
10.2018 - 06.2023
- Resolved customer complaints efficiently while maintaining excellent customer service
- Built employee knowledge with training and mentoring
- Trained, coached, and mentored new sales associates for maximum performance.
- Identified key decision makers within target accounts for strategic sales outreach efforts
- Boosted sales revenue by developing and maintaining strong relationships with clients.
- Exceeded quarterly sales targets consistently through persuasive product presentations and demonstrations.
- Assisted customers with product selection, pricing, payment options and returns and exchanges
- Assisted in recruiting process, hiring and retaining top talent
- Demonstrated ability to manage and motivate staff to achieve sales targets
- Coordinated with manager to set specific and actionable goals based on established KPIs.
- Met or exceeded sales objectives on consistent basis to drive company growth.
Education
Diploma - Network Administration Technology
Assiniboine Community College
05.2020
Bachelor's - Information Technology
Govt. Engineering College
06.2017
Skills
- Excel Functions
- ETL Processing
- Client Relationship Management
- Power BI Competency
- Lead Generation
- Ability to Drive Sales Growth
- Project Management
- Competitive Intelligence and Eagerness to Gain Industry Knowledge
- Data Integrity Validation
- Information Modeling
- Written and Verbal Communication Skills through all Mediums
- Web-based Reporting Tools, Office Technology Software and Applications
- Leadership Development
- Feedback Analysis
- Active Listening Aptitude
- Analytical Skills Application
- Business Development
- CRM Management
- Web Analytics
References
References available upon request
Timeline
Content Syndication Support
Fastenal Canada
12.2023 - Current
Assistant Store Manager / Sr. Sales Associate
BELL MTS - Corral Communications
10.2018 - 06.2023
Diploma - Network Administration Technology
Assiniboine Community College
Bachelor's - Information Technology
Govt. Engineering College
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