Kevon Spencer

Provide advanced administrative support to the Senior Administrative Officer.

Key Responsibilities

1. Conceptualize, develop and recommend performance management initiatives and strategies for implementation.

2. Develop and conduct targeted training programs to ensure the successful application and execution of the performance appraisal process at various level.

3. Stakeholder management and interaction.

4. Align performance objectives with relevant departmental and organizational goals.

5. Prepare data reports for the Senior Administrative Officer, to be used by the Director, Operations.

6. Train new staff and coordinate activities of subordinate staff.

7. Prepare ad hoc or special reports as and when required/directed by Senior Administrative Officer.

Accomplishments

1. Devised and facilitated the implementation of an internal system for mid-term performance appraisal review within the Operations Division.

2. Conducted over fifty (50) training sessions within Operations that sensitized and equipped supervisors and employees with the knowledge and skills required to properly conduct employee performance appraisals.

3. Co-led a team that successfully standardized and streamlined performance objectives for twelve (12) key areas within Operations.

4. Recommended and assisted in the establishment of an effective working partnership between the Performance Management and Industrial Relations personnel to prevent dispute in the unionized environment, resulting in a series of training programs and the establishment of advocacy services.

Provide administrative support to the Senior Administrative Officer.

Key Responsibilities

1. Workforce monitoring to assess productivity and performance management compliance.

2. Performance data gathering and analysis to address shortfalls and close performance gaps.

3. Develop and implement Key Performance Indicators (KPI’s) for the Operations Division, as part of a specially selected team.

4. Assist in developing internal Recognition and Reward policies for employees.

5. Design and implement record management systems.

6. Produce and publish departmental newsletters and articles.

7. Maintain inventory and supplies for departmental use.

Accomplishments

1. Operated as part of a team that deliberated and implemented KPI’s for the Operations Division. Served as the expert in identifying the data required and designing the relevant data sheets and report template to be used.

2. Co-led a team that formulated and implemented a Divisional employee Recognition and Reward program, resulting in improved employee morale and greater productivity.

3. Designed and facilitated the implementation of manual and electronic departmental record keeping systems - logs, filing, data capturing and database design.

4. Wrote and published in excess of twenty (20) internal newsletters and articles highlighting organizational policies, departmental initiatives and accomplishments, recognition and reward recipients, employee talents and involvement in the arts, sports, music and other ventures, which was later catalogued.