Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Scott

Brampton,ON

Summary

Driven professional with a proven track record at Instacart, excelling in customer service and planning. Demonstrated ability to enhance satisfaction through meticulous attention to detail and efficient decision-making. Achieved high customer ratings by leveraging organizational skills, ensuring timely and accurate order fulfillment. Versatile team member offering over 5 years of experience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company. Enthusiastic Personal Shopper recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service for in-store pick up customers and home delivery. Comfortable using technology tools such as mobile applications, scanners and GPS to complete orders.

Overview

8
8
years of professional experience

Work History

Personal Shopper

Instacart
01.2023 - Current
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Consistently met deadlines and quality goals for accuracy and timeliness.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

Courier

Dicom Transportation Group
03.2017 - 10.2021
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Education

High School Diploma -

Canadian All Care College
240 Alton Towers Circle, Suite 302 Scarborough ON
08.2025

Skills

  • Customer Service
  • Attention to Detail
  • Planning and Organization
  • Decision-Making
  • Rapport-building
  • Team Player

Languages

English
Full Professional

Timeline

Personal Shopper

Instacart
01.2023 - Current

Courier

Dicom Transportation Group
03.2017 - 10.2021

High School Diploma -

Canadian All Care College
Kevin Scott