Summary
Overview
Work History
Education
Skills
Languages
playing sports and learning new technologies
Timeline
Kevin Rathod

Kevin Rathod

Regina,Saskatchewan

Summary

  • A highly motivated Computer Science graduate from the University of Regina with a passion for software development and problem-solving. Known for an ability to work in fast-paced environments, delivering efficient and scalable solutions. Seeking to leverage my technical skills and creative mindset to contribute to innovative projects.
  • Dynamic professional with a proven track record in customer service expertise and sales experience, notably at Loblaw Companies.
  • Microsoft Office and basic C++ concepts, demonstrating a strong blend of technical and interpersonal abilities. Excelled in relationship building and multitasking, significantly enhancing customer satisfaction and sales outcomes.

Overview

4
4
years of professional experience

Work History

Assistant Department Manager

Loblaw Companies
12.2024 - Current
  • Conducted regular performance evaluations for team members, providing constructive feedback for continuous improvement.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Trained new employees on company policies, procedures, and best practices, contributing to their professional development.
  • Participated in storewide initiatives such as visual merchandising updates or special events planning, demonstrating cross-functional teamwork abilities.

Online Personal Shopper

Loblaw Companies
09.2021 - 11.2024
  • Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
  • Reviews orders prior to pick up for accuracy and purchase-by dates.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Worked productively with customers to meet order requirements and service expectations.
  • Consistently met deadlines and quality goals for accuracy and timeliness.

Lumber Associate

The Home Depot
04.2021 - 09.2021
  • Expedited material loading for customers, utilizing hand trucks or power equipment as necessary while maintaining safety standards.
  • Assisted in the successful completion of projects, cutting materials to specific dimensions as requested.
  • Delivered exceptional customer service, addressing inquiries regarding product specifications and applications.
  • Increased sales revenue through the effective recommendation of appropriate products to customers.

Meat Clerk

Loblaw Companies
08.2020 - 03.2021
  • Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
  • Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
  • Used strong communication skills to address customer inquiries or concerns promptly and professionally.
  • Gained knowledge of different meats to answer customer questions and suggest best cuts for various dishes.

Education

Bachelor of Science - Computer Science

University of Regina, Regina, SK
09.2024
  • Recipient of International
    entrance scholarship of
    $3000
  • Won the first season of University's Intramurals cricket championship.
  • Accomplished gold and
    bronze medals at state,
    national and international
    levels in martial arts along
    with receiving a black
    belt in it.
  • Participated through my
    school in robotics
    competitions held at IIT
    delhi, India and secured
    one of the top three
    positions.
  • Attended several national
    level camps throughout
    my martial arts journey.

Skills

  • Customer service expertise
  • Basic level of microsoft
    Office
  • Entry level concepts of
    C
  • Sales experience
  • Product Knowledge
  • Relationship Building
  • Multitasking Abilities

Languages

English
Full Professional
Hindi
Native or Bilingual
Gujarati
Native or Bilingual

playing sports and learning new technologies

When I feel like going out, instead of walking or doing something unproductive I try to play sports that are physically more challenging. Also, currently I am trying to gain more knowledge through small certificates courses related to IT and watching any informative videos on you tube.

Timeline

Assistant Department Manager - Loblaw Companies
12.2024 - Current
Online Personal Shopper - Loblaw Companies
09.2021 - 11.2024
Lumber Associate - The Home Depot
04.2021 - 09.2021
Meat Clerk - Loblaw Companies
08.2020 - 03.2021
University of Regina - Bachelor of Science, Computer Science
Kevin Rathod