Dynamic HVAC professional with extensive experience at specializing in technical support and training. Proven expertise in HVAC troubleshooting. Successfully developed training materials and enhanced technician performance, driving operational efficiency in the field. Committed to delivering exceptional service and solutions.
Employed to help build and establish the Technical Support department within Canada representing Gree. Duties include building training material and training field technicians. Developing Factory Chinese manuals in English to accommodate for North America. Help troubleshoot with technicians over the phone and occasional site visit.
Residential and Commercial Technical Support Advisor for Western Canada. Offering technical assistance
on Johnson Control Unitary Equipment (Including Hitachi & HiSense branded mini-split equipment), Midea
mini-splits, and Fujitsu mini-split and larger VRF systems. Duties include start up commissioning on new
installs, occasional on site trouble shooting and training presentations to the industry.
Project Estimator and Inside Sales to the HVAC Industry. Duties include Project Take Offs, Quotations and
offering Technical Assistance to customers of ICP (Carrier), Panasonic & Midea mini-splits, Captive Air and Sterling
products among others.
Installation and Servicing of Heating and Cooling equipment in Commercial and Industrial applications.
Lead Technician position responsible for overseeing all 711 stores in the lower mainland. Responsibilities
involved, store start ups, maintenance and service on all Refrigeration and HVAC equipment.
Stores/Equipment all monitored via Automated Logic (DDC) Systems.
Facilities and Campus Development Department. HVAC-R Mechanic maintaining Air Conditioning,
Refrigeration, Direct Digital Controls (Delta and Control Solutions) and Gas fired equipment.
Maintenance and service of supermarket Refrigeration Racks and retail Refrigeration (controlled via
Emerson Controls), as well as hotel and residential tower HVAC equipment.
Dealt with commercial packaged air conditioning units maintaining critical temperatures for
telecommunication server rooms, customers include Rogers and Bell, as well as retail stores controlled by
Novar building automated controls.
Expanded my knowledge in the refrigeration field, where I dealt with food distribution equipment such as,
slush, ice machines and soft serve machines. Technical training at Taylor factory in Rockford IL.
Installation and maintenance of commercial HVAC units.
I was taken on as an HVAC-R Apprentice. Serviced, Installed and Maintained Commercial and Industrial
Air Conditioner & dust collector ventilation systems. Installations included working with sheet metal
ducting work.