Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Kevin Potgieter

Langley,BC, Canada

Summary

Dynamic HVAC professional with extensive experience at specializing in technical support and training. Proven expertise in HVAC troubleshooting. Successfully developed training materials and enhanced technician performance, driving operational efficiency in the field. Committed to delivering exceptional service and solutions.

Overview

2026
2026
years of professional experience

Work History

Field Technical Services Manager

GREE Airtek
06.2025 - Current

Employed to help build and establish the Technical Support department within Canada representing Gree. Duties include building training material and training field technicians. Developing Factory Chinese manuals in English to accommodate for North America. Help troubleshoot with technicians over the phone and occasional site visit.

Residential & Commercial Technical Support Advisor

THE MASTER GROUP
02.2022 - 06.2025

Residential and Commercial Technical Support Advisor for Western Canada. Offering technical assistance
on Johnson Control Unitary Equipment (Including Hitachi & HiSense branded mini-split equipment), Midea
mini-splits, and Fujitsu mini-split and larger VRF systems. Duties include start up commissioning on new
installs, occasional on site trouble shooting and training presentations to the industry.

Project Estimator & Inside Sales

Pacaire HVAC Supplies
04.2021 - 02.2022

Project Estimator and Inside Sales to the HVAC Industry. Duties include Project Take Offs, Quotations and
offering Technical Assistance to customers of ICP (Carrier), Panasonic & Midea mini-splits, Captive Air and Sterling
products among others.

HVAC-R Service Technician

Hytek Mechanical
04.2019 - 03.2021

Installation and Servicing of Heating and Cooling equipment in Commercial and Industrial applications.

Senior Lead HVAC-R Technician

Enviro-Tech Mechanical
02.2014 - 04.2019

Lead Technician position responsible for overseeing all 711 stores in the lower mainland. Responsibilities
involved, store start ups, maintenance and service on all Refrigeration and HVAC equipment.
Stores/Equipment all monitored via Automated Logic (DDC) Systems.

HVAC Technician

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY
2012 - 2014

Facilities and Campus Development Department. HVAC-R Mechanic maintaining Air Conditioning,
Refrigeration, Direct Digital Controls (Delta and Control Solutions) and Gas fired equipment.

Refrigeration Mechanic

CT Control Temp
02.2011 - 12.2012

Maintenance and service of supermarket Refrigeration Racks and retail Refrigeration (controlled via
Emerson Controls), as well as hotel and residential tower HVAC equipment.

HVAC Service Technician

Standard Mechanical Systems
2007 - 2011

Dealt with commercial packaged air conditioning units maintaining critical temperatures for
telecommunication server rooms, customers include Rogers and Bell, as well as retail stores controlled by
Novar building automated controls.

Refrigeration Mechanic

DSL Ltd.
2006 - 2007

Expanded my knowledge in the refrigeration field, where I dealt with food distribution equipment such as,
slush, ice machines and soft serve machines. Technical training at Taylor factory in Rockford IL.

HVAC Installer

Eagle Ridge Mechanical Contracting
2005 - 2006

Installation and maintenance of commercial HVAC units.

HVAC Apprentice

Temp One Refrigeration / Airmax Purification Systems
2003 - 2005

I was taken on as an HVAC-R Apprentice. Serviced, Installed and Maintained Commercial and Industrial
Air Conditioner & dust collector ventilation systems. Installations included working with sheet metal
ducting work.

Education

Field Safety Representative (FSR Electrical) - Electrical

Technical Safety BC
Surrey, BC

Fujitsu Certified VRF Technician - VRF

Fujitsu America
New Jersey

VQT, JQT, ETSD, MPAH, RGLX, Next Tech 1-3 Modules

Fujitsu America
Online

Service Training (F.A.S.T)

Fujitsu
Burnaby, BC

Hitachi Certified Residential Technician

JCI-Hitachi
Dallas, TX

DDC Training

JARTS
Surrey, BC

Tekmar Controls

Tekmar
Surrey, BC

Red Seal Refrigeration Mechanic - HVAC-R

J.A.R.T.S
Surrey, BC
01-2008

Red Seal B-Gas (Grandfathered) Ticket - Gas Fitter

ITA
Surrey, BC
01-2008

Skills

  • Experience with electrical
  • Natural gas expertise
  • HVAC troubleshooting skills
  • Refrigeration systems
  • VRF system expertise
  • Technical support specialist
  • Instructional expertise
  • Sales development
  • Project estimation skills

Languages

English

Timeline

Field Technical Services Manager

GREE Airtek
06.2025 - Current

Residential & Commercial Technical Support Advisor

THE MASTER GROUP
02.2022 - 06.2025

Project Estimator & Inside Sales

Pacaire HVAC Supplies
04.2021 - 02.2022

HVAC-R Service Technician

Hytek Mechanical
04.2019 - 03.2021

Senior Lead HVAC-R Technician

Enviro-Tech Mechanical
02.2014 - 04.2019

Refrigeration Mechanic

CT Control Temp
02.2011 - 12.2012

HVAC Technician

BRITISH COLUMBIA INSTITUTE OF TECHNOLOGY
2012 - 2014

HVAC Service Technician

Standard Mechanical Systems
2007 - 2011

Refrigeration Mechanic

DSL Ltd.
2006 - 2007

HVAC Installer

Eagle Ridge Mechanical Contracting
2005 - 2006

HVAC Apprentice

Temp One Refrigeration / Airmax Purification Systems
2003 - 2005

Field Safety Representative (FSR Electrical) - Electrical

Technical Safety BC

Fujitsu Certified VRF Technician - VRF

Fujitsu America

VQT, JQT, ETSD, MPAH, RGLX, Next Tech 1-3 Modules

Fujitsu America

Service Training (F.A.S.T)

Fujitsu

Hitachi Certified Residential Technician

JCI-Hitachi

DDC Training

JARTS

Tekmar Controls

Tekmar

Red Seal Refrigeration Mechanic - HVAC-R

J.A.R.T.S

Red Seal B-Gas (Grandfathered) Ticket - Gas Fitter

ITA
Kevin Potgieter