Kevin Pikazio
Montreal
Summary
Seeking a stimulating job where I can apply the knowledge and skills acquired during my studies, internships.
In my previous jobs I have acquired professional skills with a robust background in management, marketing, and sales in many fields such as administration, insurance and finance. Proven ability to drive business growth through strategic marketing initiatives, effective sales techniques, and strong leadership. Expertise in financial planning and insurance products, with a track record of exceeding targets and enhancing customer satisfaction."
Overview
9
9
years of professional experience
1
1
Certification
Work History
Customer Service Agent
IOS Solutions
01.2025 - Current
Personal Finance Advisor – Savings and Investments
Desjardins
11.2022 - 01.2025
Adjuster Claims
TD Insurance
10.2021 - 01.2022
Customer Service Financial Advisor
Desjardins
02.2021 - 10.2021
Assistant Manager
Enterprise Rent-A-Car
08.2020 - 02.2021
Management Trainee
Enterprise Rent-A-Car
01.2019 - 07.2019
Work Supervisor
Bar - Le Château (Université Sainte-Anne)
01.2016 - 01.2018
Cashier
Québec Linge
04.2017 - 09.2017
Customer Service Representative
Equinox Marketing Services
06.2016 - 08.2016
Education
Investment Funds Licensing Training -
Desjardins Cooperative Institute
Montreal, QC01.2023
Bachelor’s degree - business administration
Université Sainte-Anne
Pointe-de-l'Église, Nova Scotia01.2019
High School - Humanities Studies
Rand Tutorial College
Johannesburg01.2014
Primary Education - undefined
Complexe Scolaire Mont-Amba
Kinshasa01.2010
Skills
- Excellent comprehension and communication skills in French and English (both oral and written)
- Computer skills: Word and PowerPoint (excellent), Excel (basic)
- Sociable and welcoming, providing excellent customer service and capable of managing clients
- Practical experience in administrative support, leasing, and after-sales service
- Team player who contributed to the development of business projects for a non-profit organization
- Leadership skills developed through the supervision of a multidisciplinary, international, and multicultural internal team
- Multitasking and flexible in the workplace, with the ability to recommend products to customers
- Business administration skills, contributing to a company’s budget increase by more than 65%
- Reliable, resourceful, professional, and dynamic
- Apprentice in management, sales, marketing, and auto insurance
- Attentive to customers to improve service quality
- Prospecting, identifying new business opportunities, soliciting, and selling products and services
Websites
Languages
English
Native or Bilingual
French
Native or Bilingual
Accomplishments
- Achieved the annual savings target of CAD 1 million (January-December 2023)
- Achieved the annual financing target of CAD 500,000 (January-December 2023)
- Obtained an investment funds license (January 2023)
- Promoted to Assistant Manager with a score of 84% (August 2020)
- Champion of the Université Sainte-Anne integration soccer tournament (December 2018)
Certification
Mutual Funds
Timeline
Customer Service Agent
IOS Solutions
01.2025 - Current
Personal Finance Advisor – Savings and Investments
Desjardins
11.2022 - 01.2025
Adjuster Claims
TD Insurance
10.2021 - 01.2022
Customer Service Financial Advisor
Desjardins
02.2021 - 10.2021
Assistant Manager
Enterprise Rent-A-Car
08.2020 - 02.2021
Management Trainee
Enterprise Rent-A-Car
01.2019 - 07.2019
Cashier
Québec Linge
04.2017 - 09.2017
Customer Service Representative
Equinox Marketing Services
06.2016 - 08.2016
Work Supervisor
Bar - Le Château (Université Sainte-Anne)
01.2016 - 01.2018
Bachelor’s degree - business administration
Université Sainte-Anne
High School - Humanities Studies
Rand Tutorial College
Primary Education - undefined
Complexe Scolaire Mont-Amba
Investment Funds Licensing Training -
Desjardins Cooperative Institute
Similar Profiles
DOLLY JASSIDOLLY JASSI
Customer Service Representative at IOS SolutionsCustomer Service Representative at IOS Solutions
Negar KheyrkhahanNegar Kheyrkhahan
Subject Matter Expert at IOS SolutionsSubject Matter Expert at IOS Solutions
CHRIS EJIOGUCHRIS EJIOGU
Customer Service Representative at IOS SolutionsCustomer Service Representative at IOS Solutions
Marie -Alice JoliboisMarie -Alice Jolibois
Préposer À L'entretien Ménager at Service RoyPréposer À L'entretien Ménager at Service Roy
Carlos OcampoCarlos Ocampo
Stagiaire en développement logiciel at InoMondialStagiaire en développement logiciel at InoMondial