Kevin Markusian
Glendale
Summary
Experienced social media content creator and marketer with a strong background in digital marketing and community building. Successfully grown large online communities and developed effective marketing strategies. Skilled in using analytics to improve content performance and manage campaigns across multiple platforms. Focused on creating engaging content and building brand partnerships to drive growth.
Overview
8
8
years of professional experience
Work History
Sales Associate
AllState Tiffany Mai Agency
01.2025 - Current
- Built strong relationships with clients through consistent communication and excellent customer service.
- Responded to customer service calls swiftly to resolve issues and answer questions.
- Efficiently managed policy renewals, ensuring timely processing and accurate coverage updates.
- Maintained high standards of customer service by building relationships with clients.
- Educated clients on the importance of adequate insurance coverage, fostering trust and loyalty among the existing client base.
- Prepared and reviewed insurance applications to verify compliance with regulations.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Worked closely with other team members to optimize sales strategies and achieve regional goals.
- Utilized CRM software to manage client relationships. (Ricochet)
Marketing Content Creator
Sim_Risky (Self-employed)
08.2022 - Current
- Created and managed sim racing content on social media platforms, engaging a growing community of enthusiasts.
- Developed and executed digital marketing strategies to increase brand visibility and follower engagement.
- Grew a following of over 670k across all platforms, including nearly 350k on Instagram and 325k on TikTok.
- Used analytics tools to track performance and optimize content, resulting in a significant increase in audience engagement and reach.
Stock Associate
World's Market
09.2018 - Current
- Organized and managed inventory, ensuring accurate stock levels and efficient replenishment.
- Provided excellent customer service, assisting customers with inquiries and product selections.
- Worked with team members to maintain a well-organized and visually appealing store environment.
Freight Broker
AEN Logistics
03.2019 - 12.2022
- Managed and tracked load deliveries, ensuring punctual pickup and delivery by hired trucks.
- Built and maintained strong relationships with transportation companies and drivers.
- Provided regular updates to clients about the status of their freight, ensuring customer satisfaction.
- Reviewed and improved logistics processes for efficiency and cost-effectiveness.
Crew Member
McDonald's
11.2017 - 02.2019
- Provided prompt and friendly service to customers, managing front counter operations and ensuring timely delivery of meals.
- Prepared menu items while following hygiene, safety standards, and quality controls.
- Managed the drive-thru station, coordinating with kitchen staff for timely order preparations.
Education
Bachelors - Information Technology
University of Phoenix
Phoenix, AZ01.2025
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Glendale Community College
Glendale, CA06.2023
High School Diploma - undefined
Clark Magnet High School
La Crescenta, CA06.2018
Skills
- Digital Marketing
- Social-Media Management
- Content Creation
- Customer Service
- Time Management
- Video Editing
- Graphic Design
- Market Research
- Adobe Creative Suite
SOFTWARE SKILLS
- Adobe Photoshop
- Adobe Illustrator
- Microsoft Office
- Cap-Cut
Timeline
Sales Associate
AllState Tiffany Mai Agency
01.2025 - Current
Marketing Content Creator
Sim_Risky (Self-employed)
08.2022 - Current
Freight Broker
AEN Logistics
03.2019 - 12.2022
Stock Associate
World's Market
09.2018 - Current
Crew Member
McDonald's
11.2017 - 02.2019
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Glendale Community College
High School Diploma - undefined
Clark Magnet High School
Bachelors - Information Technology
University of Phoenix
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