Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Accountabilities include leading a national team of 12 Associate Directors and 5 Associates responsible for managing a $26 billion deposit portfolio (volumes) / $92 million in direct deposit revenues, $18 million direct cash management revenues and $12 million in corporate card revenues.
Accomplishments:
Lead a team of 10 Senior Managers across the GTA providing sales management and consultative services to commercial/private entities for a full range of non-credit, technical and transactional solutions. Managed a $3 billion deposit portfolio and a $7 million fee revenue portfolio. Consistent top quartile results nationally in deposit growth, fee revenue growth and profitability. Cultivated strong relationships with internal partners to generate new business opportunities and solidify top-of-mind awareness with key referral sources.
Accomplishments:
Provided sales management and consultative services to retail and commercial entities for a full range of cash, treasury, foreign exchange and electronic banking solutions. Created scalable sales management tactics to exceed projected growth targets. Executed high-level marketing and sales programs with current and prospective clients to drive new business acquisition. Led newly created non-borrowing initiative for the small business treasury channel. Assisted in the successful creation and launch of the centralized sales centre for Small Business transaction requests. Annualized sales results consistently in the top quartile nationally.
Facilitated comprehensive end-to-end procurement re-engineering solutions to large multi-national corporate firms. Achieved higher levels of procurement efficiency and cost savings for corporate clients. Introduced corporate clients to alternate workflows by using information more efficiently and by integrating enhanced transactional data within their Enterprise Resource Planning systems. Won multi-million-dollar contract which generated nearly $4 million in sales revenues.
Prepared and facilitated high-level presentations to internal and external centres of influence. Prospected and developed new opportunities across multiple business segments and diverse industries. Advised existing and prospective business clients on retail lending and credit products and services. Delivered seminars to prospective clients on creating business efficiencies via e-Banking solutions.
Drove profitable revenue growth through business-to-business relationship building and sales management. Identified and engaged new business prospects while managing and growing a highly profitable existing client base. Managed multiple time sensitive projects, coached senior staff and created awareness of new business initiatives. Instrumental in the development, creation and success of the Small Business Banking mobile sales force.
Sales Strategies
Teamwork and Collaboration
Employee Recruitment
Business Development
Relationship Building
Performance reporting
Talent Acquisition
Brand Awareness
Customer Satisfaction
Operations Management
Sales Planning