Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic

Kevin Lao

Oakville

Summary

Hardworking employee enthusiastic about learning new skills inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Sales Representative

PepsiCo
04.2023 - Current
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expand business by executing sale strategies and techniques to reach goals.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.

Merchandiser

PepsiCo
04.2022 - 03.2023
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Updated pricing and signage to complete product displays and educate customers.
  • Inspected merchandise for quality and arranged proper display location on floor.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Verified products appeared at correct locations in proper quantities.

Stock Associate

Food Basics
11.2017 - 01.2022
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintained effective team member communication.

Education

Diploma - Business Management

Humber College
Toronto, ON
06-2024

Skills

  • Customer service
  • Customer relations
  • Customer relationship building
  • Interpersonal communication skills
  • Relationship building
  • Product and service knowledge
  • Sales presentations
  • Sales strategy development
  • Product and service sales
  • Customer retention

Interests

  • Playing Sports
  • I participate in various sports activities for physical activity, camaraderie, and personal growth
  • Gym Workouts

Timeline

Sales Representative

PepsiCo
04.2023 - Current

Merchandiser

PepsiCo
04.2022 - 03.2023

Stock Associate

Food Basics
11.2017 - 01.2022

Diploma - Business Management

Humber College

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Kevin Lao