Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Certification
Languages
Affiliations
References
Timeline
Generic

Kevin Boreham

Kelowna,Canada

Summary

Operations Manager with a strong track record in team oversight and strategic business planning. Notable achievements include significant profitability increases and enhanced service quality through effective partnership cultivation. Skilled in training and developing talent across multiple Red Seal trades, demonstrating a commitment to growth and self-accountability. Aiming to leverage expertise in operations to drive further success in a dynamic environment.

Overview

25
25
years of professional experience
1
1
Certification

Work History

Owner

BoERham Heating and Cooling Inc
Kelowna, BC
09.2020 - Current
  • Enhanced brand visibility by leveraging social media platforms effectively.
  • Formed and sustained strategic relationships with clients.
  • Developed strategic plans to increase profitability and efficiency.
  • Negotiated with vendors to gain optimal pricing on products resulting in substantial increase in profit margin.
  • Collaborated with other owners on joint ventures and shared resources.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Executed comprehensive operations in plumbing and HVAC services.

Service Manager

Blair Mechanical Services Ltd
Kelowna, BC
08.2017 - 08.2020
  • Managed recruitment and development of technician staff.
  • Developed and applied strategies to achieve high levels of client satisfaction.
  • Implemented routines enhancing efficiency in technical operations.
  • Handled customer grievances effectively to ensure resolution.
  • Facilitated cohesive communication between office staff and technicians to enhance efficiency.
  • Streamlined inventory processes for increased efficiency and accuracy.
  • Kept up with new codes and standards, and presented them to the team to ensure high standards.

Technician - Plumber / Gas Fitter

Blair Mechanical Services Ltd
Kelowna, British Columbia
08.2014 - 08.2017
  • Coordinated repair and maintenance plans with co-workers and supervisors ahead of scheduled projects.
  • Reviewed blueprints and manufacturer manuals before beginning installation and repair work.
  • Installed new components or replaced defective parts to restore functionality.
  • Managed quality control and maintained high level of customer satisfaction.
  • Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
  • Followed safety practices to safeguard against injury and damage to property.
  • Disassembled dysfunctional machinery to perform root cause analysis and repairs.
  • Filled out work orders, repair logs and maintenance plans to document work completed.
  • Maintained records of repairs, calibrations, and tests performed on equipment.
  • Estimated cost of labor and materials for projects and communicated value to clients.
  • Examined technical manuals for accuracy and compliance with product operation standards.
  • Worked collaboratively with team members to fulfill project goals.

Executive Chef

ORA Kitchen&bar
Peachland, British Columbia
03.2011 - 12.2013
  • Partnered with vendors to procure premium-grade ingredients at optimal costs.
  • Conducted skill-specific training sessions for kitchen staff to enhance culinary expertise.
  • Formed, instructed, and coached a skilled kitchen team exceeding 30 members.
  • Directed kitchen staff in food preparation and presentation to ensure high quality standards were met.
  • Oversaw development initiatives for line cooks to elevate overall team capability.
  • Evaluated fiscal reports and suggested measures to minimize expenses.

Chef / Sous Chef / Trainer

Earls Restaurants Ltd
11.1999 - 02.2011
  • Directed hiring, training, and development initiatives for high-performing kitchen staff.
  • Created and executed all financial budgets associated with the successful operation of a professional kitchen.
  • Upheld standards by ensuring team accountability.

Education

Red Seal Plumber / Class B Gas Fitter - Plumbing And Gas

Okanagan College
Kelowna, BC
05-2017

Level 1 Pre-apprenticeship Plumbing, gas fitting, pipe fitting and sprinkler fitting -

Okanagan college
Vernon, BC
07.2014

Red Seal Certification (Chef) -

Vancouver community college
Vancouver, BC
12.2010

Business Management/Marketing/Economics -

Douglas college
Coquitlam, BC
06.2001

Grad -

vancouver college high school
Vancouver, BC
01.1998

Skills

  • Skilled in the training and development of team members
  • Meeting timelines and following structured agendas
  • Service quality assurance
  • Regulatory compliance
  • Key partnership cultivation
  • Bidding processes
  • Accounting expertise
  • Capital pursuit
  • Consulting
  • Profit and loss analysis
  • Operations management
  • Team oversight
  • Talent development
  • Business planning
  • Hiring and staffing
  • Verbal and written communication
  • Budget development
  • Project estimating
  • Business launch
  • Employee development
  • KPI management
  • Skilled in Tool Operation
  • Effective Project Delivery
  • Strong Problem-Solving Skills

Hobbies and Interests

  • Family
  • Crossfit
  • Hiking
  • Camping
  • Sports
  • Cooking
  • Reading
  • Self Development

Certification

  • Red Seal Plumber.
  • Class B Gas Fitter.
  • Red Seal Chef.
  • Cross Connection Control (expired - needs to be renewed).
  • HRAI Certification.
  • OFA Level 1 (needs to be renewed).

Languages

English
Full Professional

Affiliations

Graduated top of the class in all four levels of my plumbing/gas apprenticeship.

Made the Dean's List in my final year of apprenticeship.

Won a bursary for achievement in a pre-apprenticeship course.

References

References available upon request.

Timeline

Owner

BoERham Heating and Cooling Inc
09.2020 - Current

Service Manager

Blair Mechanical Services Ltd
08.2017 - 08.2020

Technician - Plumber / Gas Fitter

Blair Mechanical Services Ltd
08.2014 - 08.2017

Executive Chef

ORA Kitchen&bar
03.2011 - 12.2013

Chef / Sous Chef / Trainer

Earls Restaurants Ltd
11.1999 - 02.2011

Red Seal Plumber / Class B Gas Fitter - Plumbing And Gas

Okanagan College

Level 1 Pre-apprenticeship Plumbing, gas fitting, pipe fitting and sprinkler fitting -

Okanagan college

Red Seal Certification (Chef) -

Vancouver community college

Business Management/Marketing/Economics -

Douglas college

Grad -

vancouver college high school

Similar Profiles

CREATE PROFILE
Kevin Boreham