Helped internal clients (other departments) with better utilizing their data
Created advanced google sheets and google apps for custom solutions that fit client needs
Worked with advanced functions, google query, and google scripts
Workforce Planning - Scheduler
Shopify
07.2021 - 10.2022
Scheduled staffing for various different regions (teams), ensuring that all channel forecasts were being met
Coordinated with different stakeholders about region needs for scheduling
Updated and rebuilt many scheduling google sheets, bringing them up to date, integrating them together for automation, and allowing for easy consolidation of data
Support Advisor
Shopify
02.2021 - 06.2022
Covered different support channels: phones, chats, & emails
Regularly helped up to 3 merchants simultaneously
Manager
DiVrge
11.2017 - 08.2018
VR Arcade: Organized staff, and resolved customer issues, technical difficulties
Sales Associate
Laywine's
09.2019 - 01.2021
Contributed to the positive work environment while offering customers tailored options for their pen and stationary needs.
Dance Teacher
Arthur Murray
09.2018 - 11.2019
Provided one-on-one instruction to students
Taught group classes of up to 40 people of varying experience
Education
Data Analytics Certificate
Brainstation
Toronto, ON
08.2023
Bachelor of Fine Arts - Film Production
York University
Toronto, ON
06.2014
Skills
Stakeholder Relationships
Process Improvements
Presenting
Communicative
Proactive
Data Skills
MS Office
Google Sheets
Google Apps Script
Data Cleaning & Manipulation
Relational Databases
Foundational Data Engineering
SQL Language
mySQL
Tableau
Additional Training
Essential Statistics for Data Analysis (Udemy)
2023-24 Tableau Certified Data Analysis Training (Udemy)
SQL - mySQL for Data Analytics & Business Intelligence (Udemy)
Fundamentals of Visualization with Tableau (Coursera)