Results-driven management professional with proven ability to lead teams to success. Strong focus on team collaboration, operational efficiency, and achieving measurable outcomes. Adept at strategic planning, process improvement, and fostering culture of accountability and excellence. Known for adaptability and consistently meeting changing organizational needs.
Overview
19
19
years of professional experience
Work History
Auditor/Office Manager
Nova Scotia Cooperative Council
Truro, NS
03.2020 - 06.2022
Created an auditing data process to verify the business owner and self employed eligibility for payout with our Covid programs
Requested additional information from business owners and self employed to verify eligibility for Covid programs
Collaborated with management and Provincial Government; to develop action plans addressing audit findings and recommendations.
Led training sessions for team members on how to audit business owners and self employed
Payout of Nova Scotia Provincial Government covid programs
Uncovered a self employed fraud scheme of falsifying requests for money in the Covid programs
Submitted audits on a weekly basis to the Provincial Government
Organized dinners, meetings, events and galas for sometimes over 200 individuals, including florals, meals, entertainment, hotels
Created a data base for all Co-operatives, including all executive brokerage members information for all of Nova Scotia
Created several business statistic reports for the Provincial Government
Created several loan reports for the Credit Unions of Nova Scotia on a monthly basis
OFFICE MANAGER/CONVEYANCER
Century 21 In Town Realty
Vancouver, BC
09.2011 - 08.2019
Conducted thorough title searches to identify and resolve potential issues in property titles.
Prepared and reviewed legal documents, including contracts and settlement statements, for accuracy.
All Banking requirements for 8 business accounts
Entered real estate listings and MLS contracts into the systems
Pay out of Real Estate, Property Management and Mortgage Broker commissions, referrals and garnishees
Correspond and assist the Real Estate Council, Real Estate Board, and CRA as required
Assist Owners, Managing Broker, Realtors and staff as needed
Property Management and trades receipting, pay owners and tenants, update system as required
Onboard and update realtors into all systems as required
Assist bookkeeper in doing monthly bank reconciliations
Create monthly Liability Listing reports for PM accounts
Developed and implemented administrative and filing procedures, increasing operational consistency and effectiveness.
Coordinated with IT department to upgrade office technology, enhancing overall efficiency and data security.
Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
Improved team efficiency by implementing new software solutions specifically designed for the conveyancing industry.
Managed a diverse caseload involving residential and commercial contracts, mortgage brokers and property management transactions, adapting strategies as necessary for the unique requirements of each case.
Streamlined the conveyancing process by efficiently managing document preparation and communication with lawyers.
Managed monthly financial reports, ensuring accuracy and compliance with accounting standards.
Oversaw reconciliation of property accounts, improving reporting efficiency and reducing discrepancies.
CONVEYANCER/OFFICE ADMINISTRATOR
RE/MAX OCEAN POINTE
Ladysmith And Chemainus, BC
04.2004 - 09.2011
Managed conveyancing for two high profile, fast paced real estate offices
Facilitated property transactions by preparing and reviewing legal documents for accuracy and compliance.
Conducted thorough title searches and resolved discrepancies to safeguard client interests.
Managed a diverse caseload involving residential and commercial property transactions, adapting strategies as necessary for the unique requirements of each case.
Managed office communications, ensuring timely responses to client inquiries.
Answered multi-line phone system, routing calls, delivering messages to realtors, staff and greeting visitors.
Tracked office supplies and restocked low items to keep team members on-task and productive.
OFFICE ADMINISTRATOR
RCMP COMMUNITY POLICING
Duncan, BC
06.2003 - 04.2004
Assisted the School Liaison Officer as he went to elementary and junior high schools; discussing drugs, alcohol and abuse
Ordered brochures for the Duncan RCMP detachment and Community Policing Offices in Chemainus, Duncan and Cowichan Bay
Created an Emergency contact manual for the Duncan RCMP detachment and Community Policing Offices in Duncan, Chemainus and Cowichan Bay
Trained volunteers community policing programs including Citizens on Patrol, Block Watch, Operation Red Nose, Speedwatch, Cops for Cancer, etc.
Managed office communications, ensuring timely and accurate dissemination of information.
Developed and maintained filing systems, enhancing document retrieval efficiency.
Housekeeper/Housekeeper Inspector to Night Auditor Then Front Office Manager at Courtyard by MarriottHousekeeper/Housekeeper Inspector to Night Auditor Then Front Office Manager at Courtyard by Marriott
Administrative Assistant - Office of the Chief Auditor at Public Company Accounting Oversight Board (PCAOB)Administrative Assistant - Office of the Chief Auditor at Public Company Accounting Oversight Board (PCAOB)