Keren Bamwambu
Toronto,ON
Summary
eliable and detail-oriented worker with strong organizational and multitasking skills. Quick learner with a positive attitude and a proven ability to work in fast-paced environments. Bilingual (English and French) with excellent communication and teamwork abilities. Ready to contribute to warehouse operations with a strong work ethic and eagerness to grow.
Overview
3
3
years of professional experience
Work History
Bilingual Customer Service Representative
Canada Life
Toronto, Ontario
06.2023 - 02.2024
- Responded to customer inquiries in both English and French.
- Translated documents and supported communication with non-English speakers.
- Handled multiple requests efficiently while maintaining service standards.
Customer Service Representative
Stericycle
Toronto, Ontario
01.2022 - 08.2022
- Managed multilingual customer interactions with professionalism and patience.
- Navigated multiple systems to process account updates and payments.
- Assisted with product details and service issues.
French Tutor
Rosina Family Grocery and Variety
Toronto, Ontario
03.2021 - 07.2021
- Developed engaging lessons incorporating audio, video, and hands-on activities.
- Enhanced student learning habits and increased language comprehension.
- Utilized multimedia resources to facilitate diverse learning styles.
- Monitored student progress to provide targeted support and feedback.
Education
High School Diploma -
East York Alternative
Toronto, ON06-2023
Skills
- Team Collaboration
- Attention to Detail
- Inventory Support
- Physical Stamina
- Time Management
- Bilingual: English & French
- Microsoft Word & Data Entry
- Safety Awareness
- Customer Service
- Positive & Professional Attitude
Timeline
Bilingual Customer Service Representative
Canada Life
06.2023 - 02.2024
Customer Service Representative
Stericycle
01.2022 - 08.2022
French Tutor
Rosina Family Grocery and Variety
03.2021 - 07.2021
High School Diploma -
East York Alternative
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