Kenton Mejia
El Cajon
Summary
Versatile professional with a strong background in both security and special education support, combining expertise in safety and customer service. Experienced as a Special Education Aide, adept at problem-solving and providing individualized support to students with diverse needs, while maintaining strong relationships with staff, students, and parents. Proven ability to assess situations swiftly and respond effectively, with expertise in surveillance, access control, and conflict resolution. A collaborative team player, focused on adapting to evolving challenges and maintaining a secure environment. Currently transitioning into the tech industry and furthering my knowledge by studying for the CompTIA A+ certification to broaden my skill set and pursue new opportunities in IT support and technology.
Overview
7
7
years of professional experience
Work History
Security Guard
Allied Universal Security Services
03.2023 - 05.2024
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Delivered exceptional customer service by greeting visitors, providing assistance, and offering clear directions, while maintaining a professional and approachable demeanor at all times.
Special Education Aide
Dehesa School District
06.2017 - 02.2023
- Implemented data-driven instructional strategies based on individual student assessment results for targeted intervention efforts.
- Collaborated with teachers and staff to create individualized learning plans for students, using problem-solving techniques to address diverse educational and behavioral challenges.
- Provided tailored support to students with various disabilities, adapting instructional materials and classroom strategies to meet each student's unique needs, ensuring a positive and inclusive learning environment.
- Fostered strong relationships with students, parents, and school staff, demonstrating exceptional customer service skills by providing clear communication, offering regular progress updates, and addressing concerns promptly.
Education
Certificate - Google IT Support
Coursera
Online02-2025
Certificate - Tech+
CompTIA
Online12-2024
Skills
- Technical support
- Customer service
- Problem-solving
- Teamwork and collaboration
- Windows operating systems
- Linux operating systems
Timeline
Security Guard
Allied Universal Security Services
03.2023 - 05.2024
Special Education Aide
Dehesa School District
06.2017 - 02.2023
Certificate - Google IT Support
Coursera
Certificate - Tech+
CompTIA
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