Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Kenny Ngo

Langley,BC

Summary

Adept at streamlining operations, Enhanced inventory management at KT Beauty LTD by developing an advanced Excel tracker. Leadership and problem-solving skills, combined with expertise in operations management and a knack for efficient multitasking, have consistently improved organizational efficiency and team cohesion.

Overview

6
6
years of professional experience

Work History

General Manager

KT Beauty LTD
06.2019 - 09.2024
  • Simplifying Tasks eliminate unnecessary steps and streamline workflows to reduce complexity.
  • Developed an Excel spreadsheet to track product details, costs, and conduct end-of-month inventory counts, enhancing overall inventory management efficiency.
  • Efficiently pick, package, and prepare customer orders for shipment, ensuring secure packing and coordinated shipping to meet delivery deadlines, while also delivering orders to Canada Post for drop-off.
  • Manage the backend of our WooCommerce site, updating product pages with optimized SEO content and capturing high-quality product photos, which I edit in Photoshop for a professional presentation.
  • Maintain a clean and organized workspace by managing waste disposal and overall cleanliness.

Delivery Driver

DoorDash / SkipTheDishes
01.2022 - 12.2023
  • Delivered orders to customer doorsteps, and business offices.
  • Ensured the safety of all goods transported by securing orders properly and following best practices for handling fragile items.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Increased route efficiency, enabling more deliveries per shift by meticulously planning and following optimized paths.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Property Maintenance Technician

ServiceMaster Cleaning Services
07.2018 - 06.2019
  • Committed to upholding aesthetic and functional integrity of residential and commercial properties through reliable, detail-oriented service.
  • Improved property conditions by conducting regular maintenance inspections and addressing issues promptly.
  • Proficient in pressure washing, gutter cleaning, and dryer vent cleaning.
  • Experienced in providing comprehensive property maintenance services, including window cleaning with tucker pole, squeegee, and ladders.

Education

High School Diploma -

Pitt Meadows Secondary
Pitt Meadows, BC
06.2020

Skills

    Problem Resolution

    Efficient multi-tasker

    Leadership and team building

    Operations Management

    Team Player

    Time Management

Languages

English
Professional Working

Timeline

Delivery Driver

DoorDash / SkipTheDishes
01.2022 - 12.2023

General Manager

KT Beauty LTD
06.2019 - 09.2024

Property Maintenance Technician

ServiceMaster Cleaning Services
07.2018 - 06.2019

High School Diploma -

Pitt Meadows Secondary

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Kenny Ngo