Kenneth Toves
Costa Mesa
Summary
Highly capable and versatile professional with extensive experience in performing arts, office administration and retail. Dedicated team worker recognized for outstanding service and contributions.
Overview
16
16
years of professional experience
Work History
Sales Associate
Macy's
10.2018 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Client Services Notification Team
Accurate Background LLC
06.2017 - 01.2019
- Processed and prepared Consumer Background reports to potential job candidates
- Supervised 12 associates in proper handling, reviewing and correcting various reports and procedures
- Assisted in various client services including client requests and candidate consultation
Sales Assistant
Macy's
03.2010 - 03.2016
- Supported Merchandising, Visual and Receiving teams in all operations
- Provided Sales support as needed
- Recognized and rewarded for excellent work and customer service
Call Center Representative
DCM Performing Arts Call Center
09.2008 - 06.2009
- Fundraising ; Venue sales and seating
- Theater, Dance and Concert Subscription and renewal
- Concert and Theater Marketing
Education
Associate of Arts - Music Composition
Berklee College of Music
Boston, MASkills
- Mac / Windows platforms
- Google Docs
- Tech and Administrative Support
- Customer Service and Client Representative
Timeline
Sales Associate
Macy's
10.2018 - 01.2025
Client Services Notification Team
Accurate Background LLC
06.2017 - 01.2019
Sales Assistant
Macy's
03.2010 - 03.2016
Call Center Representative
DCM Performing Arts Call Center
09.2008 - 06.2009
Associate of Arts - Music Composition
Berklee College of Music
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