KENNETH PIERCE
San Diego
Summary
Hardworking Sales Associate committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
1
1
Certification
13
13
years of professional experience
Work History
Sales Associate
Mossy Honda of Lemon Grove
Lemon Grove
01.2026 - 05.2026
- Demonstrated vehicle features and functions to potential buyers.
- Processed sales transactions accurately and efficiently.
- Assisted customers in selecting vehicles that matched their needs.
- Maintained knowledge of current inventory and vehicle specifications.
- Managed customer inquiries and provided timely follow-up communication.
- Worked with fellow sales team members to achieve group targets.
Maintenance Technician
Dept. of Transportation
Santee
12.2021 - 12.2023
- Responded promptly to emergency breakdowns at any time during shift hours.
- Conducted performance and safety inspections on equipment and machinery to maintain operational baseline.
- Operated hand and power tools to complete repairs.
- Removed blockages from drainage systems and replaced valves, faucets, and fixtures.
- Worked closely with engineering team to develop innovative solutions for existing problems.
- Maintained accurate records of all maintenance activities performed.
Sales Supervisor
Jerome's Furniture
Chula Vista
12.2012 - 02.2020
- Supervised sales team to enhance customer engagement and service quality.
- Trained new employees on product knowledge and sales techniques.
- Demonstrated high level of customer service by engaging clients and offering sales floor assistance.
- Maintained relationships with customers through regular follow-up calls and emails.
- Supported business performance targets to drive improvements in sales and customer satisfaction levels.
- Implemented procedures that improved accuracy of customer orders.
Education
High School Diploma -
Grossmont High School
La Mesa, CA11-1996
Skills
- Vehicle demonstration
- Transaction processing
- Needs assessment
- Inventory management
- Sales strategy
- Follow-up communication
- Relationship management
- Team collaboration
- Problem solving
- Time management
- Employee training
- Effective communication
Languages
English
Professional
Spanish
Professional
Certification
- California State Sales License
- Forklift Certified
- CPR Certified
Timeline
Sales Associate
Mossy Honda of Lemon Grove
01.2026 - 05.2026
Maintenance Technician
Dept. of Transportation
12.2021 - 12.2023
Sales Supervisor
Jerome's Furniture
12.2012 - 02.2020
High School Diploma -
Grossmont High School