KENNETH KWASHIE
London,ON
Summary
Determined professional with dedication to hard work and team player attitude. Offers strong inventory management and product packaging abilities. Punctual and focused with physical strength to accommodate lifts up 200 pounds.
Overview
6
6
years of professional experience
Work History
OMNI CUSTOMER FULFILLMENT ASSOCIATE
Walmart Supercenter
- Efficiently picks and assembles orders from various temperature areas with great care and quality in mind to achieve 'On Time' delivery to customers
- Packs orders with attention to detail including distinguishing between similar named products, exact quantity, correct product codes
- Ensures that products picked are of the highest quality i.e
- No damaged products, freshest product selection etc
- Correctly documents and labels all orders correctly through interpretation and understanding documentation including pick slips, packaging details, shipping labels, etc
- Optimizes tote fill by packing orders in a space efficient manner while still ensuring product quality standards are maintained
- Balances fulfillment responsibilities with customer interaction and offering service including supporting issues to resolution
- Ensures strict adherence to strict safety and food hygiene standards including maintaining a clean and hygienic work area, immediate clean up of all spills and debris and ensures all totes are clean and void of debris before packing; Operates material handling equipment in a safe and responsible manner and ensuring that all safety pre-inspection checks are completed before use; Exhibits behaviors that support the organization's mission and core values
- Participates in continuous improvement initiatives by suggesting changes including but not limited to operational procedures, productivity standards and efficiencies, customer satisfaction, safety, working conditions and quality standards; Demonstrates flexibility in completing /adjusting to work assignments based on customer requests and meeting daily delivery schedules.
MANAGER
FEMK Enterprise
01.2021 - 01.2023
- Managing the day to day activities in both shops
- Putting up short and long term marketing plan for the growth of the business
- Attending to customers enquires
- Updating daily cash book
- Making daily analysis of cash payments.
WAREHOUSE Worker
FELLIT MOTHER CARE
01.2020 - 01.2021
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
REVENUE OFFICER
GA EAST MUNICIPAL ASSEMBLY (LOCAL GOVERNMENT)
01.2018 - 01.2020
- Working on Property Rate and Business Operating Permit bills for distribution
- Registration of new businesses
- Provision of excellent customer service, being the service ambassador
- Opening of new accounts and printing of statements
- Generating new leads and maintaining good relationship with existing customers.
CONSUMER REPRESENTATIVE
NATIONAL COMMUNICATIONS AUTHORITY (National Service)
01.2017 - 01.2018
- Visiting various communities in Accra, Ghana to create awareness about NCA and educating the citizens on their rights when it comes to dealing with telecommunication operators
- Receiving customer complaints and enquiries as well as finding a suitable solution to their problems.
Education
Post Graduate Diploma in Sales and Marketing -
CANADIAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY (CIMT)
02.2024
BSC Business Administration (Marketing) -
UNIVERSITY OF GHANA (LEGON) ACCRA
12.2022
BUSINESS -
MAWULI SENIOR HIGH SCHOOL
12.2013
Skills
- Result Oriented
- Attention to details
- Multi-tasking
- Good communication and interpersonal skills
- Hardworking discipline, punctual and committed to work
- Ability to develop and implement strategies
- Decision Making
- Time Management
- Record Keeping
- Problem Solving
Languages
English
Timeline
MANAGER
FEMK Enterprise
01.2021 - 01.2023
WAREHOUSE Worker
FELLIT MOTHER CARE
01.2020 - 01.2021
REVENUE OFFICER
GA EAST MUNICIPAL ASSEMBLY (LOCAL GOVERNMENT)
01.2018 - 01.2020
CONSUMER REPRESENTATIVE
NATIONAL COMMUNICATIONS AUTHORITY (National Service)
01.2017 - 01.2018
OMNI CUSTOMER FULFILLMENT ASSOCIATE
Walmart Supercenter
Post Graduate Diploma in Sales and Marketing -
CANADIAN INSTITUTE OF MANAGEMENT AND TECHNOLOGY (CIMT)
BSC Business Administration (Marketing) -
UNIVERSITY OF GHANA (LEGON) ACCRA
BUSINESS -
MAWULI SENIOR HIGH SCHOOL
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