Summary
Overview
Work History
Education
Skills
Certification
Timeline
Kenneth ISEMEDE

Kenneth ISEMEDE

Flamborough,ON

Summary

A hard-working individual who will bring top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Security-focused and diligent worker skilled at protecting personnel and premises. Capable of Responding and acts appropriately to situational assessments, remaining alert, attentive and vigilant at all times.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Security Guard

I.P.G. International Protection Group
08.2023 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Responded quickly to incidents and assessed active situations for security concerns.

Hotel staff member

ALRICH HOSPITALITY STAFFING INC
03.2022 - 02.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Offered advice and assistance to customers, paying attention to special needs or wants.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Processed customer service orders promptly to increase customer satisfaction.
  • Participated in team meetings and training sessions to stay informed about product updates and changes.
  • Developed customer service policies and procedures to meet and exceed industry service standards.

Education

Associate of Applied Science - Architechture

Centennial College of Applied Arts And Technology, Scarborough, ON
08.2025

Skills

  • Database Query Software
  • Guest Services Assistance
  • Network Monitoring Software
  • Wireless Technology
  • File and Records Management
  • Verbal and Written Communication
  • Recordkeeping Strengths
  • Service Standard Compliance
  • Report Preparation
  • Conflict Mediation

Certification

  • CPR & First Aid Training - July 2023
  • WHMIS Training
  • License Security guard - March 2023
  • Fire safety, [Firewise] - June 2023

Timeline

Security Guard - I.P.G. International Protection Group
08.2023 - Current
Hotel staff member - ALRICH HOSPITALITY STAFFING INC
03.2022 - 02.2023
Centennial College of Applied Arts And Technology - Associate of Applied Science, Architechture

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Kenneth ISEMEDE