Kenneth Ates
Wendy’s
Sacramento
1
Certification
2027
years of professional experience
Results-driven professional with a strong background in customer service and team leadership. Proven ability to enhance operational efficiency and train staff to exceed service standards.
Work History
Assistant Manager
- Assisted in managing daily operations to ensure efficient service delivery.
- Trained new team members on customer service standards and operational protocols.
- Implemented inventory management systems to streamline stock control processes.
- Monitored employee performance and provided constructive feedback for improvement.
General Manager
- Oversaw daily operations, ensuring optimal staffing and resource allocation.
- Developed and implemented training programs for new employees, enhancing team performance.
- Managed inventory control processes to minimize waste and maximize profitability.
- Analyzed sales data to identify trends, driving menu adjustments and promotions.
Education
High School Diploma
Skills
Customer service
Money handling
Team leadership
Decision-making
Problem-solving
Time management
Customer relations
Certification
Servsafe
Timeline
Assistant Manager
Wendy’s
2025 - CurrentRead More
General Manager
Carl’s Jr
2021 - 2025Read More
Burbank High School
High School Diploma
Read More