Kennedi Hanson
Beaver Bank
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
3
3
years of professional experience
Work History
Manager
McDonald's
03.2025 - Current
- Supervised daily operations to ensure adherence to quality and service standards.
- Resolved customer complaints promptly, improving overall satisfaction rates.
- Collaborated with staff to maintain cleanliness and organization of the restaurant environment.
- Accomplished multiple tasks within established timeframes.
Team Leader
McDonald's
01.2025 - 03.2025
- Conducted regular quality checks to uphold food safety and service excellence.
- Assisted in maintaining cleanliness and organization of work areas for operational efficiency.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
Crew Trainer
McDonald's
09.2024 - 01.2025
- Trained new crew members on operational standards and customer service expectations.
- Provided feedback to improve training processes and onboarding experience for new hires.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
Crew Member
McDonald's
03.2023 - 09.2024
- Delivered exceptional customer service by processing orders accurately and efficiently.
- Collaborated with team members to ensure timely preparation and delivery of food items.
- Contributed to team efforts by participating in promotional events and upselling menu items.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Education
High School Diploma -
Lockview High School
Fall River, NS06-2024
Skills
- Customer service
- Team leadership
- Time management
- Computer skills
- Adaptability and flexibility
- Positive attitude
- Attention to detail
- Organizational skills
- Excellent communication
- Multitasking Abilities
Timeline
Manager
McDonald's
03.2025 - Current
Team Leader
McDonald's
01.2025 - 03.2025
Crew Trainer
McDonald's
09.2024 - 01.2025
Crew Member
McDonald's
03.2023 - 09.2024
High School Diploma -
Lockview High School