Kenlynn Smith
Manteca
Summary
Dynamic Business Representative excelling in customer engagement and sales strategy development. Proven track record in managing inventory and analyzing market trends to enhance product offerings and drive sales.
Overview
4
4
years of professional experience
Work History
Business Representative
KS Supplies
Manteca
01.2022 - 09.2025
- Engaged with customers to understand their needs and provide tailored product solutions.
- Managed daily inventory levels to ensure stock availability and product accessibility.
- Developed product knowledge through training sessions and vendor meetings for effective sales support.
- Collaborated with team members to streamline sales processes and improve customer service.
- Assisted with promotional events to enhance brand visibility and attract potential customers.
- Provided feedback on market trends to help shape product offerings and sales strategies.
- Maintained a clean and organized workspace to foster a professional shopping environment.
- Resolved customer complaints promptly in a professional manner.
- Created detailed reports on sales performance metrics for senior management review.
- Identified new business opportunities through networking events, trade shows, conferences.
- Provided technical advice on product features and usage to customers.
- Collaborated with internal teams such as IT, HR, Finance and Accounting departments regarding operational tasks.
- Processed customer orders efficiently, ensuring accurate documentation and timely fulfillment.
- Conducted market research to determine industry trends and competitive landscape.
- Participated in strategic planning sessions with executive team members.
- Managed client accounts to ensure timely delivery of products or services.
- Utilized CRM software systems to manage customer interactions effectively.
- Negotiated pricing agreements with vendors to maximize profits for the company.
- Prepared monthly financial statements outlining revenue growth targets.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
Education
Bachelor of Science - Business
California State University, Stanislaus
Turlock, CASkills
- Customer service
- Market research
- Sales strategy
- Data analysis
- Project management
- Team collaboration
- Inventory management
- CRM software
- Calm under pressure
- Interpersonal communication
- Excellent communication
- Leadership
- Supervision and leadership
- Self-Directed
- Team management
- Financial reporting
- Good Telephone Etiquette
- Remote office availability
- Cultural awareness
- Microsoft office
- PPE use
- Analytical
- Public speaking
- Computer skills
- Social perceptiveness
- Research
- PPE compliance
- Conflict resolution
- Software Proficiency
Timeline
Business Representative
KS Supplies
01.2022 - 09.2025
Bachelor of Science - Business
California State University, Stanislaus