Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Keng Yu Chen

Delta,BC

Summary

Experienced financial services professional with strong customer service and cash-handling skills. Recognized for reliability, adaptability, and collaborative teamwork. Demonstrates effective communication and problem-solving abilities, ensuring seamless operations and high customer satisfaction.

Overview

16
16
years of professional experience

Work History

Mortgage Broker

Blanca Lending
02.2024 - Current
  • Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
  • Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
  • Collaborated with different lenders to find best possible deal for homebuyers.
  • Explained entire mortgage loan process to borrower.

Stock Trader - Retail Trader

Personal Business
10.2021 - 02.2024
  • Actively monitored economic indicators, staying informed of global events that could impact financial markets.
  • Worked effectively in fast-paced environments.
  • Self-motivated, with a strong sense of personal responsibility.
  • Collaborated with team members to identify new trading strategies, resulting in higher profit margins.

Laborer

Aerotek
05.2021 - 10.2021
  • Travel to varies job sites and perform duties that are required
  • Managed time efficiently in order to complete all tasks within deadlines.

Laborer

McAsphalt
02.2019 - 05.2021
  • Check rail cars to make sure products arrive on site is in right temperature
  • Heat up rail cars to ensure products being unloaded are in right temperature
  • Unload product from rail cars to proper storage tank
  • Load right product to truck drivers
  • Make sure product being loaded is at right temperature
  • Direct truck drivers to right loading stations
  • Varies other tasks such as cleaning job site, or inventory check
  • Driving forklift when needed, offloading delivery orders from delivery trucks
  • Also delivery orders to costumers with costumers
  • Putting orders together, putting orders on pallets and have it prepared for delivery.
  • Applied effective time management techniques to meet tight deadlines.
  • Managed time efficiently in order to complete all tasks within deadlines.

Combat Engineer

Canadian Armed Forces
09.2009 - 08.2018
  • Excellent communication skills, both verbal and written.
  • Organized and detail-oriented with strong work ethic.
  • Paid attention to detail while completing assignments.

Education

Architectural Technology Courses -

BCIT
2009

High School Diploma -

Seaquam Secondary
2003

No Degree - Mortgage Broker License

UBC - Sauder School of Business
Vancouver, BC
01-2024

Skills

  • Customer service and support
  • Strong negotiation skills
  • Collaborative teamwork
  • Superior customer service
  • Effective problem solving
  • Ethical business practices
  • Accurate documentation
  • Client engagement and assistance
  • Detail-oriented approach
  • Loan processing
  • Loan origination
  • Document review

Languages

English
Native or Bilingual
Chinese (Mandarin)
Native or Bilingual

Timeline

Mortgage Broker

Blanca Lending
02.2024 - Current

Stock Trader - Retail Trader

Personal Business
10.2021 - 02.2024

Laborer

Aerotek
05.2021 - 10.2021

Laborer

McAsphalt
02.2019 - 05.2021

Combat Engineer

Canadian Armed Forces
09.2009 - 08.2018

High School Diploma -

Seaquam Secondary

Architectural Technology Courses -

BCIT

No Degree - Mortgage Broker License

UBC - Sauder School of Business

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Keng Yu Chen