Louise Riopel
Lethbridge,AB
Summary
Proven track record in enhancing client financial outcomes and fostering growth at Dominion Lending Centres through expert negotiation and superior customer service. Skilled in residential mortgage lending regulations and collaborative teamwork, consistently achieving favorable loan terms and boosting client satisfaction. Excelled in maintaining client confidentiality and streamlining loan application processes.
I am very good at working with children and adults. I have a loving personality that shows through my communication and actions to others.
I have office experience and am good with the public. I do well working under pressure and I am a quick learner. I am very organized in my work and I am punctual.
Overview
20
20
years of professional experience
Work History
Mortgage Broker
Dominion Lending Centres
06.2022 - Current
- Managed loan pipelines efficiently, promptly addressing any issues or concerns that arose during the mortgage process.
- Assisted clients in improving their credit scores and overall financial standing, increasing their chances of loan approval and favorable terms.
- Collaborated with different lenders to find best possible deal for homebuyers.
- Explained entire mortgage loan process to borrower.
- Implemented efficient documentation practices that expedited processing times while ensuring compliance with industry regulations.
- Facilitated smooth communication between all parties involved in transactions, resulting in successful loan closings and satisfied clients.
- Conducted comprehensive financial assessments to determine borrower eligibility for various loan programs, optimizing client outcomes.
- Maintained a strong network of industry professionals, fostering valuable partnerships that benefited clients and business growth.
- Demonstrated excellent negotiation skills when working with underwriters to obtain favorable loan terms for borrowers in challenging situations.
- Established strong relationships with borrowers, which helped to forge new business opportunities.
Licensed Day Home Provider
Self Employed
10.2013 - 08.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Developed and maintained courteous and effective working relationships.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Certified Life Coach
Self Employed
01.2015 - 02.2022
- Promoted work-life balance for clients through tailored strategies focusing on time management, stress reduction, and self-care practices.
- Collaborated with other professionals like therapists or career counselors to provide comprehensive support for clients facing complex challenges.
- Created and maintained a supportive online presence through the establishment of a life coaching blog, social media accounts, and an informative website.
- Supported clients in overcoming personal challenges by applying solution-focused coaching methodologies and evidence-based techniques.
- Streamlined administrative processes within the practice including appointment scheduling systems implementation or invoicing procedures improvements.
- Developed personalized coaching packages designed to address specific needs of individual clients or groups within various industries or stages of life transitions.
- Boosted clients'' confidence levels by addressing limiting beliefs, reframing negative thought patterns, and fostering a growth mindset.
- Fostered strong client relationships through empathetic listening skills, non-judgmental support, and genuine interest in client success.
- Improved client self-awareness by conducting in-depth assessments and facilitating insightful coaching sessions.
- Encouraged clients to set and achieve reasonable goals on weekly basis.
City of Lethbridge Laborer
City of Lethbridge
06.2004 - 08.2012
- Loaded, unloaded, and moved material to and from storage and production areas.
- Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
- Improved worksite efficiency by maintaining clean and organized work areas.
- Performed general labour duties in parks and cleaning tasks.
- Drove mowers and cut grass
- Weed Whip
Education
Child And Youth Care Worker - CYCW
Lethbridge Collegiate Institute
Lethbridge, AB06.2017
Skills
- Strong negotiation skills
- Customer service and support
- Superior customer service
- Collaborative Teamwork
- Goal-oriented mindset
- Residential mortgage lending regulations
- Training and coaching
- Effective problem solving
- Client engagement and assistance
- Client Service
- Client Confidentiality
- Loan Applications
- Skilled in many computer software
- Documentation And Reporting
- Loan application processing
Timeline
Mortgage Broker
Dominion Lending Centres
06.2022 - Current
Certified Life Coach
Self Employed
01.2015 - 02.2022
Licensed Day Home Provider
Self Employed
10.2013 - 08.2022
City of Lethbridge Laborer
City of Lethbridge
06.2004 - 08.2012
Child And Youth Care Worker - CYCW
Lethbridge Collegiate Institute
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