Kenea Marara
Toronto,ON
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
24
24
years of professional experience
Work History
Parking Supervisor
Canada Wide Parking
03.2021 - Current
- Handled escalated customer complaints professionally, resolving issues to maintain positive relationships with patrons.
- Implemented an online reservation system to streamline the booking process for special events or long-term parking needs.
- Improved parking efficiency by implementing new signage and traffic flow patterns.
- Enhanced customer satisfaction with timely and courteous assistance in locating available parking spaces.
Parking Attendant
Target Parking
02.2009 - 04.2021
- Answered general questions about parking fees, facilities, and directions.
- Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
- Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
- Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
Customer Service Cashier
Mobile Gas Station
01.2000 - 09.2005
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Education
High School Diploma -
Shewa Highschool
Ethiopia Skills
- Safety Procedures
- Parking Management
- Incident Reporting
- Traffic Coordination
- Reliable and punctual
- Safe Driving
- Money Handling
- Effective problem solving
- Organizational abilities
Languages
English
Timeline
Parking Supervisor
Canada Wide Parking
03.2021 - Current
Parking Attendant
Target Parking
02.2009 - 04.2021
Customer Service Cashier
Mobile Gas Station
01.2000 - 09.2005
High School Diploma -
Shewa Highschool
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