Summary

Overview

Work History

Education

Skills

Timeline

Kendra Palmer

Saskatoon,SK

Summary

Hardworking Account Manager with 10+ years experience in generating leads by identifying and addressing customers needs. Skilled in sales, negotiation, cold calling and sales operation. Excellent critical thinking, problem-solving and communication skills. Proven history of maintaining relationships with new and existing accounts while increasing revenue.

Overview

years of professional experience

Work History

Architectural Representative/Business Development Coordinator

CP Distributors

06.2022 - Current

Enhanced architectural project designs by collaborating with architects and clients to understand their specific needs and requirements.
Evaluated building code compliance throughout the design process, minimizing potential delays or complications during construction.
Participated in industry conferences and events as a representative of the firm, expanding professional network connections beneficial for future business opportunities.
Researched new materials and technologies relevant to architectural practice, ensuring continued innovation in design approaches across all projects undertaken by the firm.
Assisted in preparing proposals for potential projects by compiling relevant information on design approach, team qualifications, and estimated costs.
Addressed each customers' needs and wants to recommend suitable product options.

Account Manager

CanWel Building Materials

01.2018 - 03.2022

Recommended brand products to customers, highlighted benefits and redirected objections to secure sales
Managed more than 100 accounts throughout New Brunswick
Oversaw new business development and customer servicing, including cold calling, networking, marketing, lead generation and account servicing.
Cold calling prospective customers to secure commerical projects with customers and contractors
Conducted product knowledge sessions on new product launches for company
Identify opportunities by listening to customers needs

Manager

Glow Parties

03.2016 - 01.2018

Adjusted job assignments and schedules to keep pace with changing business needs, factoring in employee knowledge and customer demands.
Design and sell events based on customers needs and budget.
Plan logistics for set up and tear down of events throughout New Brunswick and PEI.
Manage day to day operations of fleet vehicles and equipment repair.
Hire and train new employees on equipment, safety and execution of events.

Territory Manager

Kraus Flooring

06.2012 - 12.2015

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
Achieve sales goals and market share through proactive management.
Work closely with Architects and Designers on commercial projects along with site visits with contractors when needed.
Conducted presentations on new products both one and one and large lunch and learns.

Architectural & National Account Representative

Savoia Canada

05.2010 - 06.2012

Coordinated with clients, consultants and contractors during construction bidding.
Work with customers at store level for retail sales of products.
Relationship building with all customers by introducing new products, consistent communication and listening to their needs.