Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

Kelton Zinn

Winnipeg,MB

Summary

Hardworking and passionate job seeker with strong technological skills eager to secure entry-level position. Ready to help team achieve company goals. A quick learner, with a flexible schedule who works well with others. An intelligent and customer service minded individual seeking part to full time employment.

Overview

13
13
years of professional experience

Work History

Cashier

Canadian Tire
03.2023 - 02.2024
  • Operated cash register and performed cash and card transactions to complete customer purchases.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Special projects as needed/assigned.

Repair Technician

DMC Irrigation
05.2011 - 10.2023
  • Seasonal position (summer months)
  • Diagnosed and repaired problems with commercial and residential irrigation systems.
  • Tested systems, noting issues and completing necessary maintenance.
  • Completed end of season system shut-down, noting repairs for spring system restart.

Support Technician

Best Buy
11.2022 - 02.2023
  • Served as a key point of contact for end-users experiencing technical difficulties, providing clear communication throughout the resolution process.
  • Translated complex technical issues into digestible language for non-technical users.
  • Assisted users with software installation and configuration, ensuring optimal functionality across the organization.
  • Managed high levels of call flow and responded to technical support needs.
  • Managed workload independently, using multiple systems to complete tasks.


CSR

24-7 Intouch
11.2021 - 08.2022
  • Assigned to an elite team to assist with a specialized client user-base.
  • Enhanced productivity by interpreting workflows according to the client's intentions
  • Cash management
  • Optimized customer support by establishing collaborative service environments through targeted operational initiatives.
  • Proven ability to troubleshoot and implement creative solutions to complex problems.
  • Effectively worked both independently and within a team environment.

Retail Stock Clerk

Real Canadian Superstore
10.2020 - 09.2021
  • Implemented visual merchandising strategies to improve store appearance and attract customers.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Ensured proper rotation of perishable items to minimize waste and maintain freshness for customers.
  • Updated merchandise pricing to match new values and special promotional rates.

Food Counter Attendant

Domino's Pizza
01.2018 - 09.2020
  • Answered customer questions about food and beverage items and assisted with menu selections.
  • Reconciled cash drawer and corrected any errors.
  • Handled cash transactions accurately, contributing to overall financial accountability.
  • Adhered closely to portion control guidelines, reducing food waste while maintaining consistency across menu items.
  • Assisted in inventory management, ensuring adequate stock levels to meet customer demand.
  • Followed strict sanitation procedures to maintain a safe and hygienic foodservice environment.

Cashier / Stocking Associate

Rexall
11.2016 - 09.2017
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Operated cash register for cash and credit card transactions with excellent accuracy levels.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Restocked and organized merchandise.

Front Gate Attendant

Gimli Interlake Dragway
05.2014 - 10.2016
  • Effectively handled front gate ticket sales for day and weekend passes.
  • Supported venue organization efforts by ensuring customers parked in assigned areas.
  • Provided technical support for various systems when needed.

Education

University 1

University of Manitoba
Winnipeg, MB
2017

High School Diploma -

Collège Sturgeon Heights Collegiate
Winnipeg, MB
06.2016

Skills

  • Customer service oriented
  • Accurate money handling capabilities
  • Computer and Microsoft office proficient
  • Essential kitchen cooking & grilling skills
  • Time Management
  • Effective problem solving skills
  • Sales expertise
  • Inventory Control
  • Inventory Stocking
  • Issue Resolution

Accomplishments

  • Black belt in Meibukan Goju Ryu Karate
  • Accomplished musician in the concert & Jazz programs. Received gold awards at both the Brandon Jazz Festival and Winnipeg Optimist Festival.


Languages

English
Professional Working

Timeline

Cashier

Canadian Tire
03.2023 - 02.2024

Support Technician

Best Buy
11.2022 - 02.2023

CSR

24-7 Intouch
11.2021 - 08.2022

Retail Stock Clerk

Real Canadian Superstore
10.2020 - 09.2021

Food Counter Attendant

Domino's Pizza
01.2018 - 09.2020

Cashier / Stocking Associate

Rexall
11.2016 - 09.2017

Front Gate Attendant

Gimli Interlake Dragway
05.2014 - 10.2016

Repair Technician

DMC Irrigation
05.2011 - 10.2023

University 1

University of Manitoba

High School Diploma -

Collège Sturgeon Heights Collegiate

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Kelton Zinn